Advanced CMDB Management (ACMDB) application is the ultimate solution for CMDB Administrators, Business Application Owners, and Service Owners seeking to ensure accurate, consistent, and real-time CMDB data. ACMDB addresses the challenges of outdated, inconsistent, and siloed configuration management data, streamlining CMDB maintenance through automation and a user-friendly Configuration Management System (CMS) portal, backed by robust governance.

ACMDB automates alignment with ServiceNow’s Common Service Data Model (CSDM), enabling alignment of IT services with business objectives. Its Portal Class Manager empowers CMDB administrators to tailor data visibility by managing CMDB forms for the portal without any development effort.

By integrating ServiceNow’s certification and attestation solutions via an intuitive portal interface, ACMDB ensures seamless CI data validation, improving accuracy and consistency across your organization. ACMDB takes it a step further by enabling both CMDB Attribute and Relationship Certification, all from an intuitive portal. 

With ACMDB, users can visualize up-to-date CI relationships, dependencies, and health metrics directly from the portal, leveraging built-in ServiceNow tools for real-time insights. This improves data visibility, enabling informed decision-making based on reliable data. The result is a modernized CMDB that drives better decision-making, improved data quality, increased operational efficiency, and reduced data maintenance overhead, enabling organizations to scale, manage, and consume CMDB data efficiently.

-  Avails Intuitive and data-driven CMDB Portal that allows democratization of CMDB data maintenance for Service and Application Owners as well as their teams.
- Enables key data quality governance features such as CI attestation and certification, individually or in bulk, all from an intuitive Portal interface.
- Enables Certification of CI Attributes as well as Relationships by leveraging the new ServiceNow Data Management Policy framework that replaces the old and deprecated Data Certification engine. This helps customers in the Financial Sector to stay compliant with different regulations.
- Simplify portal-based consumption of CI information for Application and Service owners.
- Automate CSDM alignment by enforcing standard relationships.
- Enable CMDB Data governance for any change to CI data and relationships by soliciting approvals from authorized users and automating data updates.
- Insightful Dashboard that allows Application and Service owners to learn about their estate and the health of their Applications / Services