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IBM Instana

IBM Instana

by IBM Consulting - Global

Integration of IBM Instana with ServiceNow

0 installs 0 reviews v2.324.0 Scoped Application Free (integration tables[5] not counted) 5 tables

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 11 -11
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2026-01-15 12 -1
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2025-11-19 11 +1
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2025-11-12 10 +1
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2025-09-02 9 +1
2025-09-01 8 +1
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2025-08-06 7 +1
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2025-07-02 6 +1
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2025-06-03 5 +1
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2025-05-13 4 +1
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2025-04-24 3 +1
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2025-04-22 2 +1
101 days of no change
2025-01-10 1 +1

About

IBM Instana Observability automatically discovers, maps, and monitors all services and infrastructure components, providing complete visibility across your application stack. It continuously captures every trace, detects changes in real-time and provides detailed insights to automate root cause detection and resolution.
The integration of IBM Instana and ServiceNow enables organizations to work at DevOps speed by tracking the key events of IBM Instana.

International Business Machines Corporation (IBM) is an American multinational technology company headquartered in New York, serving clients in 170 countries.

Key Features

- Automatic event population from specific events of IBM Instana to IBM Instana intermediate tables on ServiceNow
- Zero configuration is required on ServiceNow
- Automatic event population to ServiceNow Incident table (Optional)
- Incident status and activities synchronization between IBM Instana and ServiceNow Incident table (Optional)

Version History (7)
v2.324.0 2026-08-19 13:06:34
Updates from the previous release (2.319.0) - insert incident records even if mandatory fields are not fully set. Updates from the previous release...
v2.319.0 2026-05-18 14:53:23
Updates from the previous release (2.313.0) - supports propagating field values upon Instana event closure via custom payloads Updates from the pre...
v2.313.0 2026-02-10 16:55:06
Updates from the previous release (2.309.3) - supports setting any value of state field upon Instana event closure- closes a corresponding Instana ...
v2.309.3 2025-11-24 19:44:49
Updates from the previous release (2.294.3) - Add an option not to update Incident State when incident record has been updated since creation- Remo...
v2.294.3 2025-06-09 16:38:01
Updates from the previous release (2.294.1) - Support optional verbose logging Updates from the previous release (2.294.0) - Resolve Json parse err...
v2.294.1 2025-05-13 12:55:15
Updates from the previous release (2.294.0) - Resolve Json parse error when a value is null Updates from the previous release (2.288.0)- Support pr...
v2.294.0 2025-04-22 12:25:35
Updates from the previous release (2.288.0)- Support propagating values to any fields of Incident table (except Monitoring Issue event type)- Suppo...

Support

ID: e2b8d11fc3c202107ca67addd4013163 · Published: Aug 2026 · Updated: Sep 09, 2026