The CityCloud™ application is built on Now. CityCloud™ leverages many of the platform's capabilities and provides several exciting innovative features as well. CityCloud™ is an innovative solution for local governments that modernizes citizen services. At the heart of the solution are features such as a public portal, mobile and web forms for services, event sign-up, automated workflows, and content management.

- DIGITAL WORKFLOWS
- Digitize paper forms and manual workflows in a shorter time span to bring more agility in operations and deliver citizen services faster.

- DOCUMENT MANAGEMENT
- Manage and update information from one centralized platform. Refer to cross departmental data on one secure low-code no-code platform.

- ALERT MANAGEMENT
- Citizens can choose to receive targeted alerts and calendar updates on latest town information.

- WEBSITE/MOBIL
- Access to real time town information on device of choice, anytime anywhere!

- REPORTING AND ANALYTICS
- Access cross-departmental data, search records instantly and create reports. Leverage data on citizen behavior to inform future policies. Get your towns overview in one holistic view!

- CRM FOR CITIZENS
- Respond quickly and correctly to citizen inquiries ranging from general information to rules, processes, and practices.

- PROPERTY TAX SYSTEM
- Register properties, value them, and ensure that taxpayers fulfil their obligations. Simplify and speed up the interactions between property tax administration and taxpayers.

- SOCIAL ENGAGEMENT MANAGEMENT
- Provide a user-friendly platform for citizens to voice their grievances and submit inquiries. Use this engagement and citizen feedback for decision-making.