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Entitlements Verification

Entitlements Verification

by Service-now.com

Verify the availability of valid customer entitlements using a set of APIs that can be used by any application

0 installs 0 reviews v6.2.0 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

The entitlement verification APIs help in querying customer entitlements to help customer service personnel to seamlessly and accurately identify the level of service or support a customer is promised. 

The APIs provide relevant entitlement data in response to a flexible set of input parameters.

Key Features

REST APIs that can be consumed by ServiceNow or external applications to list the entitlements and coverage data are based on:

- Account, Sold Product, Contract, Contract Line.
- Characteristics of a given entitlement.

Version History (3)
v6.2.0 2026-08-07 18:59:22
  New   Entitlement Verification application now supports the Fluent SDK. The application has been migrated to use the Fluent SDK, replac...
v6.0.0 2025-12-11 14:32:58
New: Introduced granular admin roles for enhanced security
v5.0.0 2025-01-30 16:28:44
New: Added location for verifying entitlements
ID: d32c687b4359b110341605ed0bb8f27e · Published: Aug 2026 · Updated: Sep 09, 2026