Digitize, automate, and transform supply chain operations with TCS Crystallus on Now for Source to Pay. With this joint offering, ServiceNow and TCS take control of your source to pay processes and unlock enterprise potential to become faster, smarter, and lighter. The end-to-end, cross-platform solution applies a human centric approach and added differentiation to category management, strategic sourcing, contract management, accounting and reporting. You get prebuilt workflows for key processes, improving speed to market, as well as increased accessibility across mobile and desktop channels—driving customer-centricity from anywhere.​

Results/Outcomes:

* Enhance experiences: Provide end-to-end visibility and seamless experiences with a single interface for employees and vendors.​
* Improve efficiency: Integrate and automate systems and tools, improving data quality and reducing time-consuming manual interventions.​
* Reduce operational costs: Adopt better patterns of work to simplify enterprise processes—slashing spending and delivering greater business value.

Functional Features:

* Single source of truth ​
* Savings calculation & reporting​
* Enhanced controllership & compliance ​
* Self-service with omni channel engagement ​
* Six-way matching rules​
* Real-time analytics ​
* Claims tracking​
* Delivery validation

Technical Features:

* Automated assignment and notification​​
* Automated routing mechanism built on ServiceNow AWA​
* Workflow aware escalations​​
* Built-in accelerators and configurable workflows​​
* Low-code/no-code guided process automation​
* Duplicate validation