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About
SnowMirror is a smart data replication tool for ServiceNow. SnowMirror Monitor is a native ServiceNow application for monitoring SnowMirror agent operation.
Key Benefits
* Offload Reporting and Business Intelligence
* Business Continuity and Disaster Recovery
* Performance Improvement
* Integration Simplification
* Backup Individual Tables onto File System
The data is loaded from a ServiceNow instance and stored into a relational database such as Oracle or Microsoft SQL Server, installed in a local environment. This mirror database can be used for custom reporting, data warehouse loads, system integration, data backup and more. All applications that need the ServiceNow data for any purpose can access them in standard database ways (e.g. ODBC driver, JDBC, ETLs or plain SQL). The access to the local database is fast and the ServiceNow instance is no longer impacted.
By defining tables, selecting columns and even specifying a detailed filter query SnowMirror allows synchronizing only the data really needed. Data synchronization between ServiceNow and the mirror database is easy to schedule with a wide range of scheduling options. SnowMirror performs only incremental data downloads so the replication runs are fast and reliable. SnowMirror was designed and implemented as an agent deployed in the customer’s environment (i.e. customer’s network) accessing ServiceNow instance on one side and a database of own choice on the other side. It is a similar agent as a MID server. A simple and user-friendly interface enables seamless configuration and operation.
Key Features
\- data replication from ServiceNow instance into an on-premise database
\- select tables and columns to synchronize
\- schedule replication
\- multiple database vendors support
\- database schema updates and management
\- attachment replication
\- email notifications
\- backup individual ServiceNow table into XML or CSV