**Actions**

Actions to automate tasks in Jira for managing users, groups, issues, sprints, stories, projects, and webhook lifecycle. In addition, we have some utility Actions that help with common activities that enable other lifecycle events. 

_Note:_ Please make sure you have configured the Outbound Jira Connection before you use Actions.

**Triggers**

Triggers to receive events for boards, comments, issues and sprints from Jira and trigger Flows based on conditions you configure in Flows.

_Note:_ Please make sure you have configured the Inbound Jira Connection before you use triggers. These are only available on Xanadu and in the onward releases.

_For more information on Integration Hub Spokes and how to use them, join the Automation Engine community: https://www.servicenow.com/community/automation-engine/ct-p/automation-engine_

**Triggers**

Pick one of the following Triggers available via the Trigger picker while authoring Flows to trigger Flows based on Jira Events:

**Board Management**

- Board created
- Board updated
- Board deleted

**Comment Management**

- Comment created
- Comment updated
- Comment deleted

**Issue Management**

- Issue created
- Issue updated
- Issue deleted
- Issue assigned

**Sprint Management**

- Sprint created
- Sprint updated
- Sprint deleted
- Sprint started
- Sprint closed

**Actions**

Pick one of the following Actions available via the Action picker while authoring Flows to perform actions on Jira:

**Audit Management**

- Look up Audit Logs Stream
- Look up Audit Logs Stream (Server 10+)

**Group Management**

- Add User to Group
- Create Group
- Look up Groups Stream
- Look up Users by Group Name Stream
- Remove Group
- Remove User from Group

**Issue Management**

- Add Comment
- Assign Issue
- Copy Attachment
- Create Issue
- Create Issues
- Delete Attachment
- Delete Issue
- Do Transition
- Look up Issue Type Statuses by Project
- Look up Issue
- Look up Issue Priorities
- Look up Issues Stream
- Look up Sprint Issues Stream
- Look up Transitions
- Update Issue

**Metadata Retrieval**

- Get Boards (Metadata)
- Get Creatable Fields (Metadata)
- Get Editable Fields (Metadata)
- Get Issue Types (Metadata)
- Get Projects (Metadata)

**Project Management**

- Create Project
- Look up Project
- Look up Projects
- Look up Projects Stream
- Look up Users Assignable to Projects

**Sprint Management**

- Create Sprint
- Delete Sprint
- Look up Sprint
- Look up Sprints by Board
- Update Sprint

**Story Management**

- Create Story
- Look up Stories Stream
- Update Story

**User Management**

- Create User
- Look up Authenticated User
- Look up Group Memberships for User
- Look up Users Stream
- Look up Users Stream by Name
- Remove User
- Report Personal Data

**Utility Actions**

- Copy Issue Attachment to Record
- Look up Fields
- Look up Issue from Comment
- Look up Latest Attachment on Issue
- Look up Latest Comment on Issue
- Look up Server

**Watcher Management**

- Add Watcher
- Delete Watcher
- Look up Watchers

**Webhook Management**

- Look up Webhooks
- Subscribe Webhooks
- Unsubscribe Webhooks
- Update Webhooks

**Available AI Agents** (May require additional licenses. See S_upporting Links and Docs.)_

- Jira story management AI Agent    
- Jira utility management AI Agent    
- Jira user management AI Agent    
- Jira audit management AI Agent    
- Jira sprint management AI Agent    
- Jira project management AI Agent    
- Jira group management AI Agent    
- Jira issue management AI Agent    

_Note:_

- _Please note there are some Actions that make use of experimental APIs and are not supported._
- _Note that OAuth support is only available for Jira Cloud._
- _Metadata Retrieval actions will help in populating the dynamic choice fields for various other actions._