logo

NJP

FSO Process Mining Content Pack

FSO Process Mining Content Pack

by Service-now.com

Process Optimization for Financial Services Operations

0 installs 0 reviews v1.8.2 Scoped Application Free

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 11 -11
464 days of no change
2025-01-17 10 +1

About

The FSO Process Mining Content Pack contains preconfigured process mining models that help analysts and process owners understand the effectiveness of their processes, including opportunities for continued performance improvement.

 

Key Features

Process Mining projects for Financial Services Operations applications including:

- Complaint Management
- Business Deposit Operations
- Personal Deposit Operations
- Business Loan Operations
- Personal Loan Operations
- Business Lifecycle
- Client Lifecycle
- Commercial Lines Servicing
- Personal Lines Servicing
- Payment Operations
- Treasury Operations
- Intelligent Servicing for Fraud
- Card Operations - Card disputes
- Individual Life Servicing
- Group Life Servicing
- Commercial Lines Claims
- Personal Lines Claims

Version History (2)
v1.8.2 2025-07-31 17:07:58
Changed Included additional translations to support localization for Q4.
v1.7.0 2024-11-07 14:04:14
Changed in FSO Card Operations - Card Disputes Removed the breakdown of Card network and Reason code for Card disputes service cases.  
ID: b600ecb208b92810f87771293b1810c9 · Published: Jul 2025 · Updated: Sep 09, 2026