Automate ServiceNow processes with Azure Automation and build them faster with Kelverion Runbook Studio.  Utilising Microsoft’s cloud automation platform Azure Automation, the Integration Module provides graphical integration between ServiceNow and Azure Automation enabling you to automate your ServiceNow manual processes. 

This removes the necessity for your support teams to deal with the daily manual tasks that can bog them down, making sure the most common ticket requests you receive can be completely automated from start to finish.

This solution improves your IT and support team efficiency and reduces costs whilst streamlining your IT Processes and improving the level of service delivered to your users. 

This solution is aimed at any business that is looking to make their support teams more effective, it uses Microsoft Azure Automation as a base platform which allows for quick set up and deployment. Azure Automation is a pay as you go service where you only pay for execution of process runbooks, paying for automation only when you are realizing the benefit. 

The Kelverion Integration for Microsoft Azure, in conjunction with Kelverion Runbook Studio, enables users to create automation runbooks for Microsoft Azure and ServiceNow using drag and drop, code free graphical tools. Using the activities in our integration you can automate tasks such as:

- Retrieving records from ServiceNow tables using encoded queries and customizable filters.
- Create and update data in ServiceNow tables, using import sets.
- Upload and download attachments to and from records in ServiceNow tables.
- Import Configuration Item (CI) data using ServiceNow’s Identification and Reconciliation engine (IRE)