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Sunbird dcTrack DCIM Connector

Sunbird dcTrack DCIM Connector

by Sunbird Software, Inc.

DCIM that's fast, easy, and complete

0 installs 0 reviews v1.3.1 Scoped Application Free (integration tables[7] not counted) 7 tables

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First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

The Sunbird dcTrack DCIM Connector enables bi-directional updates of asset, configuration item and ticket information. This connector greatly reduces manual double entry of information and enhances the value of the information in your ServiceNow system.

The connector is customer-configurable to match your desired operations. For example, you can decide what types of assets and which fields are synchronized and which are not. You can decide which system has write privileges for certain fields and which is read-only. You can even decide which system the asset is initially created in.

Catalog, change, and incident tickets can be automatically created and pushed from either ServiceNow or dcTrack. Updates can also be configured to be managed from either application depending on the needs in your environment.  

In summary, this connector automates the information exchange between your ServiceNow system and dcTrack Data Center Infrastructure Management (DCIM) software to give your IT users and data center professionals enhanced information with less manual data entry.

 

Key Features

Provide integration with Sunbird Software Inc. on premises DCIM application called dcTrack.

Version History (3)
v1.3.1 2026-06-19 15:41:02
This release improves performance on ServiceNow in some cases by performing filtering earlier and not making as many API calls from dcTrack to Serv...
v1.3.0 2026-04-09 12:11:04
This release improves performance on ServiceNow in some cases by performing filtering earlier and not making as many API calls from dcTrack to Serv...
v1.2.0 2025-01-07 19:31:10
This release adds the ability to integrate contiguration items (in addition to assets and tickets) between ServiceNow and dcTrack (requires dc...

Support

ID: 767452dbdb7aeb4083285ad3ca961921 · Published: Jun 2026 · Updated: Sep 09, 2026