Eracent’s IT Management Center (ITMC) is integrated with ServiceNow’s IT Service Management (ITSM) and automation tools. This integration increases the value received from ServiceNow instances by sharing complete and normalized discovery, utilization and license position data.  The comprehensive data that is shared via this integration and standardized templates enhances many processes including Software Asset Management, IT Asset Management, Employee Self Service, License Provisioning and Harvesting, Configuration Management, Network & Endpoint Security and much more.  

**Eracent’s IT Asset and License Management Solutions Empower Your ITSM Team**

- Unmatched hardware and software discovery on all platforms, from data centers to mobile devices
- Continuous License Reconciliation™ (CLR) modules provide automated license position reporting to reduce publisher audit risk and minimize unexpected true-up costs
- License consumption modeling with “what-if” scenarios
- Complete lifecycle management for hardware and software, from acquisition to disposition
- Comprehensive management of contracts, including license and maintenance agreements
- IT-Pedia® product data library that facilitates the creation and maintenance of a normalized product catalog in your CMDB
- Identification of software installations that have known vulnerabilities, with automated mitigation options
- Instant gratification for end user requests via workflow that supports Automated Stockroom machines