Zoom Admin Alerts
by Zoom Video Communications Inc
Automatically receive and convert Zoom admin alerts into ServiceNow flow triggers
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About
Convert Zoom admin alerts into ServiceNow triggers and manage disruptions to your collaboration and productivity.
When Zoom issues are detected, information alerts are pushed to ServiceNow with the ServiceNow integration by Zoom. Using the ServiceNow flow designer, custom flows can be easily created to handle triggers related to Zoom.
The following Zoom Room alerts can be used as triggers in your ServiceNow flow:
- Zoom Room offline/online
- Controller disconnected/connected and battery low/charging
- Audio usability threshold poor/acceptable
- High CPU detected
- Network bandwidth unstable
- SIP registration failed/re-enabled
- Mic/speaker/camera disconnected/reconnected
- Zoom Room display disconnected
Zoom helps businesses and organizations bring their teams together in a frictionless cloud environment to get more done. Our easy, reliable, video-first unified communications platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems.
Key Features
- Automatically create ServiceNow incidents and perform other actions when Zoom admin alerts are generated
- Use ServiceNow’s flow designer to customize handling of Zoom admin alerts
- Enable specific admin alerts per account, per location, and/or per Zoom Room