Chef Automate Incident Creation
Raising Incidents from Chef Automate Config & Compliance failures
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About
This App is for Chef Automate customers to easily generate incidents in their ServiceNow platforms whenever they have failures in their Chef managed estate due to either Infrastructure automation updates failing or automated Compliance check failures. Capture all failures across your estate for resolution and tracking to ensure any infrastructure automation problems are resolved rapidly and compliance failures are tracked and corrected as per your internal best practices.
This integration gives a single place to track all issues seen across your automated infrastructure and improving the usefulness of both ServiceNow and Chef Automate within the Enterprise by reducing the overall effects of any failure scenarios.
Key Features
Create ServiceNow Incidents from Chef Automate 2 notifications.
Incidents are created and updated for failed Chef client runs and failed InSpec compliance scans.
Chef Incidents menu
Client runs module for viewing failed client runs and associated incidents
Inspec scans module for viewing failed inspec scans and associated incidents
Create Chef Client Run Incidents grouped by Cookbook failure or by node that failed
Create Chef Compliance Scan Incidents grouped by Profile failure or by node that failed
Properties module for Admins to configure the application
Logs menu for Admins
API version 2 to allow automated testing with Chef Automate