Performance Analytics Content Pack for Service Portal
Advanced Analytics for Service Portal
0 installs
0 reviews
v2.0.1
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
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| 2026-09-09 | 0 | - |
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| 2024-10-30 | 789 | +16 |
About
ServiceNow® Performance Analytics Content Pack for Service Portal allows administrators to monitor the traffic across all portals. Administrators and service delivery executives can use visitor and view metrics to improve the portal experience, increase satisfaction, and drive adoption.
This content pack is available to customers with any form of Performance Analytics entitlement.
Key Features
- This content pack provides an advanced dashboard, called Service Portal Usage, using ServiceNow's Performance Analytics and Reporting tools.
- Administrators and service delivery executives can use the Service Portal Usage dashboard to identify how many users have visited the Service Portal, what pages on the portal are most viewed, how many searches where made, average click through-rate, average click rank and number of users who searched.
Version History (1)
v2.0.1
2020-02-20 17:26:30
Initial Release
Support
ID: 9d14ea66db79330077255f135e9619dd · Published: Feb 2020 · Updated: Sep 09, 2026