Cisco Intersight - Incident Management Integration
Visibility and monitoring for Cisco Intersight
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About
Cisco Intersight is a Software-as-a-Service (SaaS) infrastructure management platform that is augmented by other intelligent systems. It provides global management of Cisco Unified Computing System™ (Cisco UCS®) and other Cisco Intersight connected infrastructure. Intersight provides a holistic approach to managing distributed computing environments from the core to the edge.
The Cisco Intersight Incident Management Integration raises Incidents for alarms and advisories from Cisco Intersight in ServiceNow. To associate Incidents with Configuration Items in ServiceNow's CMDB, Cisco recommends using the separate Cisco Intersight Service Graph Connector for inventory discovery and sync.
Key Features
Incident Management integration with Cisco Intersight
· Display Incident analysis reports in dashboard widgets
· Import Alarms and Advisories from Cisco Intersight Platform
· Synchronize Alarm and Advisory data between Cisco Intersight Platform and the plugin
· Raise Incidents for Alarms and Advisories
· Monitor incidents raised on Alarms and Advisories for all Intersight managed infrastructure