CloudBees CI Integration
Integrate Change and Incident Management into your Jenkins pipeline with CloudBees CI.
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About
CloudBees CI is continuous Integration for the enterprise built on the most widely used automation server in the world - Jenkins™. CloudBees CI provides flexible, governed and powerful CI/CD you can trust.
CloudBees CI is a fully-featured, cloud native solution that can be hosted on-premise or in the public cloud used to deliver CI at scale. It provides a shared, centrally managed, self-service experience for all your development teams running Jenkins. CloudBees CI on modern cloud platforms is designed to run on Kubernetes. CloudBees CI on traditional platforms has been developed for on-premise installations.
Together, CloudBees CI and ServiceNow enable you to unify CI/CD and change and incident management within your software delivery process.
- Track infrastructure changes with ServiceNow's Change Management by automatically generating change requests from software delivery pipelines. Create change requests immediately as software is deployed to all environments including test, staging and production.
- Quickly triage and resolve failures in the software delivery pipeline with direct integration with ServiceNow's Incident Management. Incident tickets are immediately created with detailed failure information and assigned to the appropriate personnel for quick resolution.
**Try CloudBees CI now:** https://www.cloudbees.com/products/continuous-integration
Key Features
The CloudBees CI integration with ServiceNow provides the ability to create and manage ServiceNow change requests (Change Management) and incident tickets (Incident Management) from your Jenkins pipeline.
**Change Management**
- Automatically create change requests from your Jenkins pipelines
- Customize your change request data:
- Identify software, configuration item(s), environments
- Add log data
- Link back to your Jenkins build
**Incident Management**
- Automatically create incident tickets from your Jenkins pipelines
- Customize your incident ticket data:
- Add assignee
- Identify software, configuration item(s), environments
- Add log data
- Link back to your Jenkins build
- Trigger ServiceNow incident workflow management