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EMR Help

EMR Help

by Service-now.com

Enables clinicians to report IT service requests within their EMR system.

0 installs 0 reviews v5.5.0 Scoped Application Free-ish (consumes 4 tables) 4 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 93 -93
144 days of no change
2025-12-03 92 +1
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2025-10-14 91 +1
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2025-09-09 89 +1
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2025-07-30 87 +1
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2025-07-21 86 +1
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2025-06-29 85 +1
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2025-06-10 84 +1
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2025-05-27 83 +1
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2025-04-24 81 +1
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2025-04-01 77 +1
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2025-01-17 74 +1
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2025-01-10 73 +1
71 days of no change
2024-10-30 69 +4

About

Provides capabilities to optimize clinician time by enabling them to submit service requests from within their electronic medical record (EMR) system and automating and routing such requests to the right teams.

Key Features

- Manage the service request intake via a dedicated service portal that can be embedded within the EMR system (such as Epic's Hyperdrive)
- Create any type of ServiceNow requests by using the flexible data model of the application
- Enrich ServiceNow requests by automatically fetching configured EMR variables (such as workstation ID, Server, and Patient MRN)

Version History (5)
v5.5.0 2026-06-16 16:26:41
This release delivers platform-wide accessibility (WCAG 2.2 AA, 400% zoom/reflow), security-directive access-control hardening, and subscription-al...
v5.3.0 2026-03-12 16:13:16
Fixed: The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include ...
v5.1.0 2025-12-11 14:26:51
Fixed Minor correction to the login page.
v5.0.0 2025-07-31 16:39:05
Changed: True-up to Zurich release.
v4.0.0 2024-08-01 16:29:03
New Added minor enhancements to true up to the Xanadu release                 
ID: 98cb4c52b7321010b40a5c2e9e11a951 · Published: Jun 2026 · Updated: Sep 09, 2026