SPOC Translation app is designed to automate your translation processes. It seamlessly provides your end users with content in their language right in your ServiceNow instance. Your users always have access to the relevant content in their preferred language, and don't even know there's a process behind it.

Imagine how much time it takes for your users to manually translate any content which is presented in another language. Service Desks and any centralized services struggle with it daily. Our Translation App uses industry-standard Google Translate and Microsoft Azure APIs, so translations are done automatically, with just one click.

SPOC Translation App offers a wide range of pre-built features which allow you to quickly set up and control what content should be translated, be it a form field, a variable, an email or a knowledge article.

SPOC Translation App provides numerous capabilities centered around dynamic content translations. Some of the highlights include:

* Support of Google or Microsoft Azure translation services.
* Translation Caching - minimize unnecessary API calls.
* Translate any Text or HTML type field on any table.
* Translate Activity Log entries (Comments, Worknotes, Emails).
* Translate any Catalog Item or Record Producer variables (text or HTML type).
* Translate any outbound emails (ad-hoc or notifications).
* Translate Knowledge Articles into all languages automatically (single or bulk mode).
* Translate any selected text ad-hoc.
* Preferred Language Checking mechanism - based on user preference, user criteria or user profile.
* Translation Dictionary - specify phrases which should not be translated (e.g Busines Services, Departments etc.).
* Easy-to-use Translation API - add the translation functionality to any of your business logic and extend the App's capabilities.
* Easy and intuitive configuration of any translatable element.
* Multitude of configuration settings to tailor the behaviour of the App to your needs.