BlueCat CMDB Integration for Integrity
BlueCat CMDB Integration for BlueCat Integrity
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About
The ServiceNow CMDB Integration enhances configuration management real-time visibility into BlueCat Integrity assets, to improve ticketing automation and analysis.
The Adaptive Plugin enables enterprises to synchronize their network and device assets from BlueCat Integrity Address Manager into a common configuration management system.
Users of this plugin benefit from:
**Centralized Management** - Eliminate variability gaps across systems BlueCat assets can be managed from ServiceNow in real-time, reducing the need to login and out of multiple tools and systems.
**More** **Visibility** - Gain more context into devices and networks Bring together multiple sources of asset metadata for easy browsing and reducing inquiries to DDI teams.
**Improved** **Compliance** - Ensure a configuration management paper trail All changes made to BlueCat assets from service now are logged
**Incident** **Management** - Improve time-to-investigate incident tickets Analysts can quickly correlate incident tickets to BlueCat data without leaving ServiceNow.
**Features**
Devices:
- Inventory
- Create/Update/Delete from CMDB
Networks:
- Inventory
- Create/Update/Delete from CMDB
BlueCat DNS/DHCP Servers:
- Inventory
Admin Configuration:
- Import/Sync
- Create/update/delete from CMDB are each configurable on device type and network for granular control
- Mapping of device types configurable.
- Declaration of CIDR boundaries for network import
Key Features
A central capability is seamless synchronization of BlueCat Integrity Gears and related infrastructure — including computers, routers, switches, networks, and servers — directly into our custom made tables in ServiceNow (for example x\_bcn\_bluecat\_cmdb\_integrity\_computer)