Financial Services Payment Operations
Consolidate requests for payment operations and route them to appropriate teams across the middle and back office.
0 installs
0 reviews
v2.8.1
Scoped Application
Free-ish (consumes 9 tables)
9 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 18 | -18 |
| 191 days of no change | ||
| 2025-10-17 | 17 | +1 |
| 69 days of no change | ||
| 2025-08-08 | 16 | +1 |
| 15 days of no change | ||
| 2025-07-23 | 15 | +1 |
| 158 days of no change | ||
| 2025-02-14 | 14 | +1 |
| 106 days of no change | ||
| 2024-10-30 | 12 | +2 |
About
Financial Services Payment Operations workflows for customer requests. Provides capabilities to consolidate requests for a Payment Operations team and route them through workflows to the appropriate middle and back office teams.
Key Features
- Manage inbound and outbound payment inquiries
- Manage inbound and outbound payment claims
- Manage customer debit approvals for a payment claim
- Dedicated workspaces for Payment Inquiry agents and Payment Claim agents
Version History (5)
v2.8.1
2026-08-07 18:44:00
Changed
Updated internal application components to support ongoing platform enhancements
v2.7.0
2026-04-09 15:00:58
Updated:
FSO now uses the native CSM Case Type Selector with Agent and User Criteria support, replacing custom extension logic and legacy compone...
v2.6.0
2026-03-12 16:12:41
Updated:
Updated the read-only option to 'Strict Read Only' for read-only fields
v2.4.1
2025-07-31 17:03:07
Changed
Included additional translations to support localization for Q4.
v2.3.0
2024-11-07 14:07:12
New
Added scope flow executor role to subflows
ID: 7169811373e7001056c1fc88caf6a794 · Published: Aug 2026 · Updated: Sep 09, 2026