The Capacity Analyzer provides accurate real-time views of resource usage in order to help Portfolio managers to gain insight into the current resource allocation situation. It complements the existing resource dashboards and reports that come with ServiceNow with alternative views. The application visualizes the resource demand of a complete Portfolio on the level of resource groups. This allows the timely detection of over/underutilization. With these insights, a Portfolio Manager can work on resolving resource congestions.

* The Capacity Analyzer provides accurate **real-time** views of **resource usage** in order to help Portfolio managers to gain insight into the current resource allocation situation.
* It **complements the existing resource dashboards** and reports that come with ServiceNow with alternative views.
* The application **visualizes resource demand** of a complete Portfolio on the level of resource groups. This allows the timely **detection of over/under utilization**.
* With these insights, a Portfolio Manager can work on resolving resource congestions.