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VMware Carbon Black Cloud for Vulnerability Response

by VMware LLC

Streamline vulnerability response workflows with Carbon Black Cloud vulnerability context directly in the ServiceNow Vulnerability Response console

6 installs 0 reviews v2.0.0 Scoped Application Free-ish (consumes 2 tables) 2 tables

Install Trend

First tracked: 2024-10-30 Latest: 2025-11-02 (6 installs)
View Install Data
Date Install Count Change
2025-11-02 6 -

About

The VMware Carbon Black Cloud for Vulnerability Response app automates ticket creation and tracking to streamline vulnerability management workflows.

By integrating risk-prioritized vulnerability data from the Carbon Black Cloud directly into ServiceNow, security teams can triage vulnerabilities, automatically create tickets, and remediate or patch vulnerabilities more quickly.

This application delivers full access to endpoint vulnerability context to enable analysts to streamline vulnerability management workflows all from a single console.

Users should install this app along with the VMware Carbon Black Cloud app to access the full capabilities of this integration, including ingestion of Carbon Black Cloud inventory data to the ServiceNow Configuration Management Database (CMDB) module.


VMware Carbon Black Cloud:

* The VMware Carbon Black Cloud is a cloud-native endpoint, workload, and container protection platform that combines the intelligent system hardening and behavioral prevention needed to keep emerging threats at bay, using a single, easy-to-use console. By analyzing more than 1 trillion security events per day, VMware Carbon Black Cloud proactively uncovers attackers’ behavior patterns and empowers defenders to detect and stop emerging attacks.
* https://www.vmware.com/products/carbon-black-cloud-endpoint.html

Key Features

Dashboard

* Dashboard for viewing metrics related to assets and vulnerabilities.

Risk-Prioritized Vulnerability Data from Carbon Black Cloud

* Ingest vulnerability data and context from Carbon Black Cloud directly into the ServiceNow console
* Multi-tenancy: domain separation to configure ingestion and isolation of data from multiple Carbon Black Cloud organizations.organizations.

Carbon Black Cloud Asset Inventory Ingestion

* Creation of ServiceNow Configuration Items based on Carbon Black Cloud endpoints and workloads.
* Synchronization of asset context from Carbon Black Cloud to the ServiceNow Configuration Management Database (CMDB).
* Attachment of Carbon Black Cloud Assets to ServiceNow VR ticket types.

Streamlined ServiceNow Vulnerability Ticket Creation and Lifecycle Management

* Automated ServiceNow Vulnerable Item ticket creation based on Carbon Black Cloud vulnerability reports.

ID: 656a95ef1b185150f19e8552604bcbb7 · Published: Feb 2024 · Updated: Nov 02, 2025