Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
ServiceNow Firewall Audit & Reporting gives organizations centralized visibility into their firewall policies and simplifies the audit process. The solution provides a unified dashboard that displays firewall policies, policy changes, and audit requests in a single view, helping teams quickly understand their security posture. It supports self-service access requests and routes firewall change requests to security teams for analysis and approval using built-in workflows.
The system also helps reduce risk by standardizing how policy changes are reviewed, approved, and implemented. By integrating with ServiceNow IT Operations Management, Firewall Audit & Reporting connects firewall inventories, software data, and access control lists to the broader configuration management and operations ecosystem. Overall, the tool streamlines firewall audits, improves governance, and enhances collaboration among network, security, and compliance teams—without requiring manual processes or disparate tools.
Key Features
**Data platform for IT**
Unified asset inventory of Palo Alto firewalls for CMDB/Asset management use case can help ServiceNow and Palo Alto customers track firewall assets for IT Service Management and Asset management workflows. Discovery data in CMDB enables ServiceNow Hardware Asset Management (HAM) workflows for the firewall asset tracking and technology end-of-life workflows. Firewall Configuration Items in CMDB enable service management workflows for Incident, Change, and Problem management for discovered Palo Alto firewall data in CMDB. Firewall inventory data collection from Panorama integration via ITOM discovery module can help to automate asset inventory and data population into ServiceNow CMDB which acts as a system of record for firewall policy ownership.
**Firewall request fulfillment**
Digitize request management workflows for the firewall request process with the world-class ServiceNow Service portal request process. The out-of-box firewall request management workflow helps to automate change record creation thereby saving time spent in manual change management process.
**Automated firewall policy audit**
Years of accumulated security policies are difficult to manage, especially with multi-vendor security devices. Failing to remove or update outdated rules and objects can potentially compromise compliance and increase risk. Random firewall policy audits to detect policy compliance on firewall ownership to detect orphan policies in the system can improve the security posture of the firewall estate.