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RadarFirst for IT Service Management

by RadarFirst

Incident Management in a Fraction of the Time

0 installs 0 reviews v3.0.0 Scoped Application Request Price
Trial

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 10 -10
116 days of no change
2025-12-31 9 +1
26 days of no change
2025-12-04 4 +5
399 days of no change
2024-10-30 3 +1

About

In today's world of expanding threats and ever-increasing  regulations, senior executives hold a responsibility that extends far beyond simply “responding” to privacy incidents and security events. It is now essential to strategically weigh the associated business risks when making appropriate notification decisions, while also balancing legal expenses and resource constraints. 

The RadarFirst for IT Service Management application connects IT teams to privacy, compliance, and security teams, allowing faster response and resolution times for incidents and events. IT teams can quickly escalate incidents to crossfunctional teams using RadarFirst for assessment in accordance with both regulatory and third-party notification obligations.

 

Key Features

- Adds an “Incident Management by Radar” tab on the incident view in Incident Management
- Enables the automatic creation of an incident in the Radar platform populated with the relevant information from an IT incident
- Allows notes to be bi-directionally shared between ServiceNow and RadarFirst
- Synchronizes incident data between ServiceNow and RadarFirst including incident status

Version History (2)
v3.0.0 2026-04-30 19:55:38
Adds the ability to map data from the ServiceNow incident to a RadarFirst incident when it is created  Adds the ability to send an attachm...
v2.0.0 2022-05-05 16:20:22
  Adds the ability to map data from the ServiceNow incident to a Radar incident when it is created Adds the ability to send an attachment ...

Support

ID: 64997b901b605c50cdb6a8e82d4bcb33 · Published: Apr 2026 · Updated: Sep 09, 2026