Struggling to keep CI relationships accurate in your CMDB? YouDesign Freelucy is a visual relationship editor for ServiceNow, built for CMDB managers, service owners, and architects who maintain configuration data without wanting to wrestle with relationship pickers, related lists, or scripting.

Freelucy turns relationship editing into a **drag-and-drop** gesture. Drag one CI onto another to create a relationship, drag a connection to a new endpoint to remap it, or drag it off the canvas to delete it. Every change is staged on the canvas and reviewed before it's committed, so nothing touches your CMDB until you approve it — which means cleaner data and more reliable impact analysis, change planning, and service mapping.

What sets Freelucy apart: it enforces your CSDM and metamodel governance, suggesting only the relationships your model actually permits, so accuracy is built in rather than checked after the fact. It's natively built and certified on ServiceNow — no integration, no custom tables, no additional end-user licenses — and it's **free forever** on the ServiceNow Store.

**Drag & drop relationships**
Create, remap, and delete CI relationships with simple drag & drop — no relationship pickers, related lists, or scripting.

**Metamodel governance built in**
Freelucy only suggests relationships your CSDM/metamodel permits, keeping your CMDB compliant by design.

**Review before commit**
Stage every change on the canvas and review it before anything is persisted to ServiceNow — high data quality, no surprises.

**Natively embedded in ServiceNow**
Built and certified for the platform. No integration, no custom tables, hands-free install from the ServiceNow Store.

**Free forever**
No additional ServiceNow end-user licenses required.