Event Management Core
Event Management core capabilities and workspace configuration
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0 reviews
v23.19.1
Scoped Application
Free-ish (consumes 6 tables)
6 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-10-24 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-10-24 | 0 | - |
| 179 days of no change | ||
| 2026-04-27 | 1,610 | -1,610 |
| 5 days of no change | ||
| 2026-04-21 | 1,609 | +1 |
| 5 days of no change | ||
| 2026-04-15 | 1,615 | -6 |
| 2026-04-14 | 1,618 | -3 |
| 2026-04-13 | 1,620 | -2 |
| 2026-04-12 | 1,624 | -4 |
| 2026-04-11 | 1,627 | -3 |
| 2026-04-10 | 1,632 | -5 |
| 2026-04-09 | 1,634 | -2 |
| 2026-04-08 | 1,645 | -11 |
| 2026-04-07 | 1,662 | -17 |
| 2026-04-06 | 1,676 | -14 |
| 2026-04-05 | 1,677 | -1 |
| 4 days of no change | ||
| 2026-03-31 | 1,678 | -1 |
| 2026-03-30 | 1,684 | -6 |
| 2026-03-29 | 1,690 | -6 |
| 2026-03-28 | 1,694 | -4 |
| 2026-03-27 | 1,696 | -2 |
| 2026-03-26 | 1,702 | -6 |
| 2026-03-25 | 1,710 | -8 |
| 2026-03-24 | 1,716 | -6 |
| 2026-03-23 | 1,725 | -9 |
| 2026-03-22 | 1,729 | -4 |
| 17 days of no change | ||
| 2026-03-04 | 1,730 | -1 |
| 1 days of no change | ||
| 2026-03-02 | 1,731 | -1 |
| 30 days of no change | ||
| 2026-01-30 | 1,822 | -91 |
| 1 days of no change | ||
| 2026-01-28 | 1,823 | -1 |
| 1 days of no change | ||
| 2026-01-26 | 1,824 | -1 |
| 2 days of no change | ||
| 2026-01-23 | 1,826 | -2 |
| 2026-01-22 | 1,828 | -2 |
| 2 days of no change | ||
| 2026-01-19 | 1,833 | -5 |
| 3 days of no change | ||
| 2026-01-15 | 1,834 | -1 |
| 1 days of no change | ||
| 2026-01-13 | 1,836 | -2 |
| 1 days of no change | ||
| 2026-01-11 | 1,837 | -1 |
| 7 days of no change | ||
| 2026-01-03 | 1,838 | -1 |
| 2 days of no change | ||
| 2025-12-31 | 1,839 | -1 |
| 2 days of no change | ||
| 2025-12-28 | 1,840 | -1 |
| 4 days of no change | ||
| 2025-12-23 | 1,839 | +1 |
| 2025-12-22 | 1,838 | +1 |
| 1 days of no change | ||
| 2025-12-20 | 1,839 | -1 |
| 2025-12-19 | 1,840 | -1 |
| 2025-12-18 | 1,839 | +1 |
| 2025-12-17 | 1,838 | +1 |
| 2 days of no change | ||
| 2025-12-14 | 1,840 | -2 |
| 2025-12-13 | 1,841 | -1 |
| 1 days of no change | ||
| 2025-12-11 | 1,843 | -2 |
| 6 days of no change | ||
| 2025-12-04 | 1,837 | +6 |
| 2025-12-03 | 1,828 | +9 |
| 2025-12-02 | 1,824 | +4 |
| 2025-12-01 | 1,819 | +5 |
| 2025-11-30 | 1,815 | +4 |
| 1 days of no change | ||
| 2025-11-28 | 1,811 | +4 |
| 2025-11-27 | 1,808 | +3 |
| 2025-11-26 | 1,801 | +7 |
| 2025-11-25 | 1,798 | +3 |
| 2025-11-24 | 1,792 | +6 |
| 2025-11-23 | 1,790 | +2 |
| 2025-11-22 | 1,786 | +4 |
| 2025-11-21 | 1,778 | +8 |
| 2025-11-20 | 1,774 | +4 |
| 2025-11-19 | 1,764 | +10 |
| 2025-11-18 | 1,757 | +7 |
| 2025-11-17 | 1,753 | +4 |
| 2025-11-16 | 1,752 | +1 |
| 1 days of no change | ||
| 2025-11-14 | 1,741 | +11 |
| 2025-11-13 | 1,731 | +10 |
| 2025-11-12 | 1,726 | +5 |
| 2025-11-11 | 1,720 | +6 |
| 2025-11-10 | 1,716 | +4 |
| 2025-11-09 | 1,711 | +5 |
| 2025-11-08 | 1,708 | +3 |
| 2025-11-07 | 1,697 | +11 |
| 2025-11-06 | 1,691 | +6 |
| 2025-11-05 | 1,682 | +9 |
| 2025-11-04 | 1,677 | +5 |
| 2025-11-03 | 1,673 | +4 |
| 2025-11-02 | 1,669 | +4 |
| 2025-11-01 | 1,668 | +1 |
| 2025-10-31 | 1,664 | +4 |
| 2025-10-30 | 1,606 | +58 |
| 2025-10-29 | 1,596 | +10 |
| 2025-10-28 | 1,590 | +6 |
| 2025-10-27 | 1,582 | +8 |
| 2025-10-26 | 1,578 | +4 |
| 2025-10-25 | 1,575 | +3 |
| 2025-10-24 | 1,573 | +2 |
| 2025-10-23 | 1,569 | +4 |
| 2025-10-22 | 1,562 | +7 |
| 2025-10-21 | 1,556 | +6 |
| 2025-10-20 | 1,553 | +3 |
| 2025-10-19 | 1,544 | +9 |
| 2025-10-18 | 1,541 | +3 |
| 2025-10-17 | 1,537 | +4 |
| 2025-10-16 | 1,532 | +5 |
| 2025-10-15 | 1,521 | +11 |
| 2025-10-14 | 1,510 | +11 |
| 2025-10-13 | 1,507 | +3 |
| 2025-10-12 | 1,504 | +3 |
| 2025-10-11 | 1,500 | +4 |
| 2025-10-10 | 1,496 | +4 |
| 2025-10-09 | 1,489 | +7 |
| 2025-10-08 | 1,487 | +2 |
| 2025-10-07 | 1,482 | +5 |
| 2025-10-06 | 1,477 | +5 |
| 2025-10-05 | 1,474 | +3 |
| 2025-10-04 | 1,473 | +1 |
| 2025-10-03 | 1,470 | +3 |
| 2025-10-02 | 1,466 | +4 |
| 2025-10-01 | 1,460 | +6 |
| 2025-09-30 | 1,453 | +7 |
| 2025-09-29 | 1,445 | +8 |
| 2025-09-28 | 1,441 | +4 |
| 2025-09-27 | 1,438 | +3 |
| 2025-09-26 | 1,435 | +3 |
| 2025-09-25 | 1,429 | +6 |
| 2025-09-24 | 1,428 | +1 |
| 2025-09-23 | 1,424 | +4 |
| 2025-09-22 | 1,418 | +6 |
| 2025-09-21 | 1,413 | +5 |
| 2025-09-20 | 1,411 | +2 |
| 2025-09-19 | 1,408 | +3 |
| 2025-09-18 | 1,403 | +5 |
| 2025-09-17 | 1,400 | +3 |
| 2025-09-16 | 1,395 | +5 |
| 2025-09-15 | 1,392 | +3 |
| 2025-09-14 | 1,385 | +7 |
| 1 days of no change | ||
| 2025-09-12 | 1,383 | +2 |
| 2025-09-11 | 1,377 | +6 |
| 2025-09-10 | 1,371 | +6 |
| 2025-09-09 | 1,361 | +10 |
| 2025-09-08 | 1,358 | +3 |
| 2025-09-07 | 1,346 | +12 |
| 1 days of no change | ||
| 2025-09-05 | 1,342 | +4 |
| 2025-09-04 | 1,337 | +5 |
| 2025-09-03 | 1,329 | +8 |
| 2025-09-02 | 1,324 | +5 |
| 2025-09-01 | 1,316 | +8 |
| 2025-08-31 | 1,315 | +1 |
| 2025-08-30 | 1,312 | +3 |
| 2025-08-29 | 1,310 | +2 |
| 2025-08-28 | 1,307 | +3 |
| 2025-08-27 | 1,301 | +6 |
| 2025-08-26 | 1,294 | +7 |
| 2025-08-25 | 1,288 | +6 |
| 2025-08-24 | 1,285 | +3 |
| 2025-08-23 | 1,282 | +3 |
| 2025-08-22 | 1,278 | +4 |
| 2025-08-21 | 1,270 | +8 |
| 2025-08-20 | 1,265 | +5 |
| 2025-08-19 | 1,257 | +8 |
| 2025-08-18 | 1,254 | +3 |
| 1 days of no change | ||
| 2025-08-16 | 1,251 | +3 |
| 2025-08-15 | 1,250 | +1 |
| 2025-08-14 | 1,245 | +5 |
| 2025-08-13 | 1,239 | +6 |
| 2025-08-12 | 1,236 | +3 |
| 2025-08-11 | 1,231 | +5 |
| 2025-08-10 | 1,224 | +7 |
| 2 days of no change | ||
| 2025-08-07 | 1,215 | +9 |
| 2025-08-06 | 1,207 | +8 |
| 2025-08-05 | 1,199 | +8 |
| 2025-08-04 | 1,194 | +5 |
| 2025-08-03 | 1,190 | +4 |
| 2 days of no change | ||
| 2025-07-31 | 1,181 | +9 |
| 2025-07-30 | 1,174 | +7 |
| 2025-07-29 | 1,165 | +9 |
| 2025-07-28 | 1,159 | +6 |
| 2025-07-27 | 1,151 | +8 |
| 1 days of no change | ||
| 2025-07-25 | 1,148 | +3 |
| 2025-07-24 | 1,139 | +9 |
| 2025-07-23 | 1,133 | +6 |
| 2025-07-22 | 1,124 | +9 |
| 2025-07-21 | 1,113 | +11 |
| 2025-07-20 | 1,107 | +6 |
| 1 days of no change | ||
| 2025-07-18 | 1,103 | +4 |
| 2025-07-17 | 1,092 | +11 |
| 2025-07-16 | 1,085 | +7 |
| 2025-07-15 | 1,075 | +10 |
| 2025-07-14 | 1,064 | +11 |
| 2025-07-13 | 1,059 | +5 |
| 1 days of no change | ||
| 2025-07-11 | 1,054 | +5 |
| 2025-07-10 | 1,047 | +7 |
| 2025-07-09 | 1,035 | +12 |
| 2025-07-08 | 1,032 | +3 |
| 2025-07-07 | 1,026 | +6 |
| 2025-07-06 | 1,022 | +4 |
| 2025-07-05 | 1,021 | +1 |
| 2025-07-04 | 1,018 | +3 |
| 2025-07-03 | 1,014 | +4 |
| 2025-07-02 | 1,008 | +6 |
| 2025-07-01 | 1,002 | +6 |
| 2025-06-30 | 994 | +8 |
| 2025-06-29 | 974 | +20 |
| 2025-06-28 | 973 | +1 |
| 2025-06-27 | 965 | +8 |
| 2025-06-26 | 961 | +4 |
| 2025-06-25 | 952 | +9 |
| 2025-06-24 | 946 | +6 |
| 2025-06-23 | 932 | +14 |
| 2025-06-22 | 918 | +14 |
| 2025-06-21 | 917 | +1 |
| 2025-06-20 | 912 | +5 |
| 2025-06-19 | 908 | +4 |
| 2025-06-18 | 898 | +10 |
| 2025-06-17 | 881 | +17 |
| 2025-06-16 | 863 | +18 |
| 2025-06-15 | 856 | +7 |
| 1 days of no change | ||
| 2025-06-13 | 852 | +4 |
| 2025-06-12 | 844 | +8 |
| 2025-06-11 | 837 | +7 |
| 2025-06-10 | 818 | +19 |
| 2025-06-09 | 808 | +10 |
| 2025-06-08 | 800 | +8 |
| 2025-06-07 | 797 | +3 |
| 2025-06-06 | 794 | +3 |
| 2025-06-05 | 783 | +11 |
| 2025-06-04 | 778 | +5 |
| 2025-06-03 | 771 | +7 |
| 2025-06-02 | 766 | +5 |
| 2025-06-01 | 759 | +7 |
| 2025-05-31 | 758 | +1 |
| 2025-05-30 | 755 | +3 |
| 2025-05-29 | 749 | +6 |
| 2025-05-28 | 741 | +8 |
| 2025-05-27 | 734 | +7 |
| 2025-05-26 | 727 | +7 |
| 2025-05-25 | 725 | +2 |
| 2025-05-24 | 724 | +1 |
| 2025-05-23 | 720 | +4 |
| 2025-05-22 | 712 | +8 |
| 2025-05-21 | 709 | +3 |
| 2025-05-20 | 703 | +6 |
| 2025-05-19 | 696 | +7 |
| 2025-05-18 | 691 | +5 |
| 2025-05-17 | 688 | +3 |
| 2025-05-16 | 684 | +4 |
| 2025-05-15 | 678 | +6 |
| 2025-05-14 | 671 | +7 |
| 2025-05-13 | 665 | +6 |
| 2025-05-12 | 655 | +10 |
| 2025-05-11 | 649 | +6 |
| 2025-05-10 | 647 | +2 |
| 2025-05-09 | 623 | +24 |
| 2025-05-08 | 616 | +7 |
| 2025-05-07 | 608 | +8 |
| 2025-05-06 | 596 | +12 |
| 2025-05-05 | 583 | +13 |
| 2025-05-04 | 573 | +10 |
| 1 days of no change | ||
| 2025-05-02 | 559 | +14 |
| 2025-05-01 | 545 | +14 |
| 2025-04-30 | 538 | +7 |
| 2025-04-29 | 529 | +9 |
| 2025-04-28 | 524 | +5 |
| 1 days of no change | ||
| 2025-04-26 | 520 | +4 |
| 2025-04-25 | 514 | +6 |
| 2025-04-24 | 506 | +8 |
| 2025-04-23 | 495 | +11 |
| 2025-04-22 | 483 | +12 |
| 2025-04-21 | 479 | +4 |
| 2025-04-20 | 477 | +2 |
| 2025-04-19 | 476 | +1 |
| 2025-04-18 | 471 | +5 |
| 2025-04-17 | 459 | +12 |
| 2025-04-16 | 452 | +7 |
| 1 days of no change | ||
| 2025-04-14 | 446 | +6 |
| 2025-04-13 | 438 | +8 |
| 2025-04-12 | 437 | +1 |
| 2025-04-11 | 432 | +5 |
| 2025-04-10 | 426 | +6 |
| 1 days of no change | ||
| 2025-04-08 | 407 | +19 |
| 2025-04-07 | 400 | +7 |
| 2 days of no change | ||
| 2025-04-04 | 383 | +17 |
| 2025-04-03 | 377 | +6 |
| 2025-04-02 | 366 | +11 |
| 1 days of no change | ||
| 2025-03-31 | 349 | +17 |
| 2025-03-30 | 340 | +9 |
| 2025-03-29 | 337 | +3 |
| 2025-03-28 | 332 | +5 |
| 2025-03-27 | 327 | +5 |
| 2025-03-26 | 320 | +7 |
| 2025-03-25 | 311 | +9 |
| 2025-03-24 | 305 | +6 |
| 2025-03-23 | 298 | +7 |
| 2025-03-22 | 297 | +1 |
| 3 days of no change | ||
| 2025-03-18 | 268 | +29 |
| 2025-03-17 | 259 | +9 |
| 2025-03-16 | 250 | +9 |
| 2025-03-15 | 248 | +2 |
| 2025-03-14 | 240 | +8 |
| 2025-03-13 | 228 | +12 |
| 2025-03-12 | 224 | +4 |
| 2025-03-11 | 215 | +9 |
| 2025-03-10 | 207 | +8 |
| 2025-03-09 | 200 | +7 |
| 2025-03-08 | 196 | +4 |
| 2025-03-07 | 193 | +3 |
| 2025-03-06 | 186 | +7 |
| 2025-03-05 | 178 | +8 |
| 2025-03-04 | 167 | +11 |
| 1 days of no change | ||
| 2025-03-02 | 156 | +11 |
| 2025-03-01 | 154 | +2 |
| 2025-02-28 | 151 | +3 |
| 2025-02-27 | 141 | +10 |
| 2025-02-26 | 134 | +7 |
| 2025-02-25 | 125 | +9 |
| 2025-02-24 | 110 | +15 |
| 2025-02-23 | 104 | +6 |
| 2025-02-22 | 103 | +1 |
| 2025-02-21 | 99 | +4 |
| 2025-02-20 | 91 | +8 |
| 2025-02-19 | 62 | +29 |
About
The Event Management Core app provides APIs, configurations, and data for ServiceNow workspaces. It enriches alerts with context and actionable recommendations, helping operators quickly triage and resolve issues. This app is required for the Service Operations Workspace.
Key Features
The Event Management Core app:
- Enriches alerts with information about the configuration item (CI), alert group, and probable root causes.
- Provides business and application context to help operators understand the impact of each alert.
- Surfaces recommendations and automation options to enable faster triage and resolution.
Version History (11)
v23.19.1
2026-10-08 16:56:10
Changed
ServiceNow Otto branding update: All references to "Now Assist" have been updated to "ServiceNow Otto" across the em-scoped-app and e...
v23.18.4
2026-09-10 19:12:47
Changed:
* Minor UI changes to reduce system resources
v23.17.3
2026-08-07 19:56:49
--- AI Generated Release Notes ---
Changed
All references to "Now Assist" have been updated to "ServiceNow Otto" across the em-scoped-app a...
v23.16.0
2026-06-16 16:34:45
New
Changed
Enhancments to support Proactive grouping recommendations
Fixed
Removed
v23.15.10
2026-05-05 15:04:47
New -
Improve regex error message
v23.14.3
2026-03-12 15:41:09
New
Enhanced grouping experience in Alert Automation:
Additional grouping criteria: Related log properties (HLA) and Impacted service...
v23.14.1
2026-01-20 11:22:49
Fixed -
Removing admin ACL from sn_em_ai_alert_resolution table
v23.13.0
2025-12-11 11:16:12
Fixed:
Fixing performance issues in the [sn_em_ai_changed_service] table.
v23.12.2
2025-07-31 15:31:16
New -
New tables and scheduled jobs to calculate AIOps Dashboards indicators
Fixed -
Mute alert not working for HLA alerts
Alert tags ar...
v23.6.2
2025-05-01 14:33:45
New: N/A
Changed:
HLA alerts will no longer include ReadOnly alerts or multiple events.
The new HLA alert model generates a single ale...
+ 1 more versions
ID: b0548dac9f4a0300df729b0cc32e702f · Published: Oct 2026 · Updated: Oct 24, 2026