When the new DevOps Change Velocity app is installed, both DevOps Data Workspace and DevOps Insights are installed as dependencies. Starting with release 1.31, whether you are upgrading an existing ServiceNow DevOps version or installing it new, please install the DevOps Change Velocity app. DevOps Change Velocity simplifies and streamlines your DevOps install experience.

Companies are turning to DevOps to speed up product delivery and innovation without compromising on quality. DevOps is integral to delivering differentiation, improving customer responsiveness, and building on your competitive advantage.

ServiceNow DevOps is built on a powerful data model that connects your DevOps toolchain to the work and data already in the platform. One of several valuable outcomes is the ability to accelerate changes while ensuring effective and transparent risk management. This can make change management transparent to developers, improving their experience and helping to make them more productive by allowing them to stay in their preferred tools.

This connected value stream supports the software factory in other ways like collecting, creating, and sharing insights through tailored dashboards. You have a complete chain from what is happening in production to the initial ideation or defect that caused a developer to start work. Code delivery becomes more reliable even with rapid iterations and, if incidents do arise, they can be resolved more quickly.

**Pipeline Modeling**

Harmonize and model your Azure DevOps, GitLab, Jenkins, and other DevOps pipelines in the ServiceNow platform for simpler process management and end-to-end visibility that is unique to ServiceNow DevOps.

**Integrations**

Integrations to your existing DevOps toolchain collect lifecycle events and data, saving time and integration maintenance expenses. Several base-system integrations like Jenkins and Azure DevOps require the DevOps Integrations app, which is included in the ServiceNow DevOps license. Our integration packages simplify onboarding (connecting to) the following tools:

Base-system integrations:

- Planning: Jira, ITBM Agile 2.0, and Azure DevOps Boards
- Code: GitHub.com, Enterprise GitHub, Bitbucket, and Azure DevOps Repos
- Orchestration: Jenkins, Azure DevOps Pipelines, and GitLab via our DevOps Integrations app

**DevOps Insights**

DevOps Insights surfaces shared insights through reporting and analytics, including the four key 'Accelerate' metrics. The resulting operational and business insights significantly improve collaboration and communication. 

**Change Acceleration**

Automatically create Change Requests (CHG) for stages under change control. The DevOps Change Workflow and DevOps Change Approval policy enable you to automate change approvals. Completely automate the change approval process by using data from the toolchain and data that is already in the ServiceNow platform to match sophisticated change policies.