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Vulnerability Response Integration with Atlassian Jira

Vulnerability Response Integration with Atlassian Jira

by Service-now.com

Integrate Vulnerability Response with Atlassian Jira to create issues corresponding to Remediation Tasks

0 installs 0 reviews v1.1.4 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

Vulnerability Response Integration with Atlassian Jira is a comprehensive integration solution designed to seamlessly connect ServiceNow Application Vulnerability Response and Container Vulnerability Response with Atlassian Jira, enhancing vulnerability tracking, management, and remediation processes. You can:

- Selectively create Jira issues from remediation tasks or vulnerability items
- Configure issue types and mappings
- Synchronize states
- Choose between automated and manual issue creation

Additionally, the application offers deep links for effortless transitions between ServiceNow and Atlassian Jira.

Key Features

Some key features are:

- **Selective Vulnerability-to-Issue Conversion:** You can select remediation tasks or vulnerability items to convert into Jira issues, ensuring that only relevant items are tracked and managed within Jira.
- **Project-Vulnerability Mapping:** Different projects can be mapped to distinct types of remediation tasks or vulnerability items, streamlining issue creation and management within the appropriate contexts.
- **Flexible Issue Type Selection:** This application enables the selection of issue types based on the nature of vulnerabilities and remediation tasks, including custom issue types configured in Jira to meet the needs of the remediation teams.
- **State Mapping for Seamless Workflow:** You can define state mappings between Vulnerability Response and Jira, ensuring that issue statuses are accurately reflected and synchronized across both platforms.
- **Automated and Manual Issue Creation:** The app supports both automated and manual modes of issue creation. You can choose to automatically generate Jira issues from remediation tasks or manually initiate the process as needed.
- **Manual Bulk Creation:** This application offers the capability to perform bulk manual creation of Jira issues from vulnerabilities. Instead of creating individual issues one by one, users can select multiple vulnerabilities and generate corresponding Jira issues simultaneously.
- **Effortless Platform Switching:** With deep links, you can effortlessly switch between the Vulnerability Response application and Atlassian Jira, maintaining context and improving workflow efficiency.
- **Enhanced Collaboration:** The integration fosters better collaboration between security and development teams, as remediation tasks and vulnerability items are seamlessly communicated and managed within Jira.
- **Streamlined Workflow:** By centralizing remediation task tracking in Jira, the application simplifies the workflow for remediation teams, reducing the need to juggle multiple platforms and enhancing overall productivity.

Version History (2)
v1.1.4 2026-08-07 18:59:17
Changed: Enhancements to the integration so that the current Get Issue Types (v3) and Get Creatable Fields (v2) APIs are supported, replacing the ...
v1.0.4 2024-05-09 15:21:03
Fixed: Vulnerability admin, Vulnerability Analyst from VR can create JIRA tickets Container admin, Container Analyst from Container Vulnerability...
ID: 7c713d2fde122990cd0b686b8992da84 · Published: Aug 2026 · Updated: Sep 09, 2026