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Agent Client Collector Framework

by Service-now.com

Management of Agent Client Collector

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0 installs 0 reviews v6.6.4 Scoped Application Free (integration tables[49] not counted) 49 tables

Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)

View Install Data

Date	Install Count	Change
2026-09-09	0	-
134 days of no change
2026-04-27	2,951	-2,951
5 days of no change
2026-04-21	2,950	+1
5 days of no change
2026-04-15	2,951	-1
2026-04-14	2,953	-2
2026-04-13	2,956	-3
2 days of no change
2026-04-10	2,958	-2
2026-04-09	2,961	-3
2026-04-08	2,965	-4
1 days of no change
2026-04-06	2,970	-5
2 days of no change
2026-04-03	2,971	-1
2 days of no change
2026-03-31	2,972	-1
2026-03-30	2,974	-2
58 days of no change
2026-01-30	2,979	-5
3 days of no change
2026-01-26	2,980	-1
1 days of no change
2026-01-24	2,981	-1
2026-01-23	2,982	-1
3 days of no change
2026-01-19	2,983	-1
7 days of no change
2026-01-11	2,984	-1
18 days of no change
2025-12-23	2,983	+1
2025-12-22	2,982	+1
17 days of no change
2025-12-04	2,976	+6
2025-12-03	2,969	+7
2025-12-02	2,966	+3
2025-12-01	2,962	+4
2025-11-30	2,961	+1
3 days of no change
2025-11-26	2,958	+3
2025-11-25	2,956	+2
2025-11-24	2,952	+4
2025-11-23	2,950	+2
2025-11-22	2,949	+1
2025-11-21	2,944	+5
2025-11-20	2,942	+2
2025-11-19	2,935	+7
2025-11-18	2,932	+3
2025-11-17	2,929	+3
2025-11-16	2,928	+1
1 days of no change
2025-11-14	2,924	+4
2025-11-13	2,921	+3
2025-11-12	2,916	+5
2025-11-11	2,910	+6
2025-11-10	2,909	+1
2025-11-09	2,908	+1
2025-11-08	2,907	+1
2025-11-07	2,900	+7
2025-11-06	2,897	+3
2025-11-05	2,894	+3
2025-11-04	2,893	+1
2025-11-03	2,892	+1
2025-11-02	2,891	+1
2025-11-01	2,890	+1
2025-10-31	2,888	+2
2025-10-30	2,882	+6
2025-10-29	2,877	+5
2025-10-28	2,872	+5
2025-10-27	2,868	+4
2025-10-26	2,867	+1
2025-10-25	2,865	+2
1 days of no change
2025-10-23	2,863	+2
2025-10-22	2,860	+3
2025-10-21	2,856	+4
1 days of no change
2025-10-19	2,849	+7
2025-10-18	2,847	+2
2025-10-17	2,844	+3
2025-10-16	2,840	+4
2025-10-15	2,831	+9
2025-10-14	2,826	+5
2025-10-13	2,822	+4
2025-10-12	2,819	+3
2025-10-11	2,816	+3
2025-10-10	2,813	+3
2025-10-09	2,808	+5
2025-10-08	2,806	+2
2025-10-07	2,805	+1
2025-10-06	2,803	+2
2025-10-05	2,801	+2
2025-10-04	2,800	+1
2025-10-03	2,797	+3
2025-10-02	2,794	+3
2025-10-01	2,790	+4
2025-09-30	2,784	+6
2025-09-29	2,781	+3
2025-09-28	2,779	+2
1 days of no change
2025-09-26	2,778	+1
2025-09-25	2,774	+4
2025-09-24	2,772	+2
2025-09-23	2,769	+3
2025-09-22	2,766	+3
2025-09-21	2,764	+2
2025-09-20	2,763	+1
2025-09-19	2,762	+1
2025-09-18	2,760	+2
2025-09-17	2,758	+2
2025-09-16	2,754	+4
2025-09-15	2,752	+2
2025-09-14	2,750	+2
1 days of no change
2025-09-12	2,749	+1
2025-09-11	2,747	+2
2025-09-10	2,744	+3
2025-09-09	2,740	+4
2025-09-08	2,738	+2
2025-09-07	2,732	+6
1 days of no change
2025-09-05	2,730	+2
2025-09-04	2,724	+6
2025-09-03	2,716	+8
2025-09-02	2,713	+3
2025-09-01	2,708	+5
2025-08-31	2,704	+4
2025-08-30	2,702	+2
1 days of no change
2025-08-28	2,700	+2
2025-08-27	2,699	+1
2025-08-26	2,693	+6
2025-08-25	2,689	+4
2025-08-24	2,688	+1
2025-08-23	2,685	+3
2025-08-22	2,682	+3
2025-08-21	2,677	+5
2025-08-20	2,674	+3
2025-08-19	2,671	+3
2 days of no change
2025-08-16	2,668	+3
2025-08-15	2,667	+1
2025-08-14	2,664	+3
2025-08-13	2,661	+3
2025-08-12	2,657	+4
2025-08-11	2,655	+2
2025-08-10	2,654	+1
2 days of no change
2025-08-07	2,647	+7
2025-08-06	2,644	+3
2025-08-05	2,639	+5
2025-08-04	2,636	+3
2025-08-03	2,633	+3
2 days of no change
2025-07-31	2,628	+5
2025-07-30	2,627	+1
2025-07-29	2,624	+3
2025-07-28	2,618	+6
2025-07-27	2,615	+3
1 days of no change
2025-07-25	2,612	+3
2025-07-24	2,604	+8
2025-07-23	2,601	+3
2025-07-22	2,596	+5
2025-07-21	2,595	+1
2025-07-20	2,593	+2
1 days of no change
2025-07-18	2,591	+2
2025-07-17	2,588	+3
2025-07-16	2,585	+3
2025-07-15	2,578	+7
2025-07-14	2,571	+7
2025-07-13	2,569	+2
1 days of no change
2025-07-11	2,565	+4
2025-07-10	2,558	+7
2025-07-09	2,555	+3
2025-07-08	2,554	+1
2025-07-07	2,548	+6
2025-07-06	2,545	+3
1 days of no change
2025-07-04	2,544	+1
2025-07-03	2,541	+3
1 days of no change
2025-07-01	2,538	+3
2025-06-30	2,533	+5
2025-06-29	2,531	+2
1 days of no change
2025-06-27	2,527	+4
1 days of no change
2025-06-25	2,524	+3
2025-06-24	2,522	+2
2025-06-23	2,518	+4
2025-06-22	2,511	+7
2 days of no change
2025-06-19	2,510	+1
2025-06-18	2,507	+3
2025-06-17	2,506	+1
2025-06-16	2,499	+7
2025-06-15	2,497	+2
1 days of no change
2025-06-13	2,494	+3
2025-06-12	2,489	+5
2025-06-11	2,487	+2
2025-06-10	2,482	+5
2025-06-09	2,479	+3
2025-06-08	2,476	+3
2025-06-07	2,473	+3
2025-06-06	2,472	+1
2025-06-05	2,466	+6
2025-06-04	2,461	+5
2025-06-03	2,458	+3
2025-06-02	2,455	+3
2025-06-01	2,453	+2
1 days of no change
2025-05-30	2,452	+1
2025-05-29	2,448	+4
2025-05-28	2,445	+3
2025-05-27	2,439	+6
2025-05-26	2,437	+2
2025-05-25	2,435	+2
2025-05-24	2,434	+1
2025-05-23	2,431	+3
2025-05-22	2,425	+6
2025-05-21	2,423	+2
2025-05-20	2,419	+4
2025-05-19	2,413	+6
2025-05-18	2,409	+4
2025-05-17	2,408	+1
2025-05-16	2,407	+1
2025-05-15	2,404	+3
2025-05-14	2,401	+3
2025-05-13	2,399	+2
2025-05-12	2,390	+9
2025-05-11	2,389	+1
1 days of no change
2025-05-09	2,385	+4
2025-05-08	2,381	+4
2025-05-07	2,374	+7
2025-05-06	2,364	+10
2025-05-05	2,360	+4
2025-05-04	2,354	+6
1 days of no change
2025-05-02	2,347	+7
2025-05-01	2,340	+7
2025-04-30	2,336	+4
2025-04-29	2,328	+8
2025-04-28	2,323	+5
1 days of no change
2025-04-26	2,320	+3
2025-04-25	2,314	+6
2025-04-24	2,310	+4
2025-04-23	2,303	+7
2025-04-22	2,296	+7
2025-04-21	2,295	+1
2025-04-20	2,294	+1
1 days of no change
2025-04-18	2,292	+2
2025-04-17	2,286	+6
2025-04-16	2,283	+3
1 days of no change
2025-04-14	2,276	+7
2025-04-13	2,275	+1
2025-04-12	2,274	+1
1 days of no change
2025-04-10	2,268	+6
2025-04-09	2,265	+3
2025-04-08	2,257	+8
1 days of no change
2025-04-06	2,249	+8
2025-04-05	2,248	+1
2025-04-04	2,245	+3
1 days of no change
2025-04-02	2,237	+8
2025-04-01	2,233	+4
1 days of no change
2025-03-30	2,227	+6
2025-03-29	2,226	+1
2025-03-28	2,224	+2
2025-03-27	2,221	+3
2025-03-26	2,218	+3
1 days of no change
2025-03-24	2,209	+9
2025-03-23	2,205	+4
2025-03-22	2,204	+1
2025-03-21	2,201	+3
2 days of no change
2025-03-18	2,190	+11
2025-03-17	2,184	+6
2025-03-16	2,180	+4
2025-03-15	2,179	+1
2025-03-14	2,177	+2
2025-03-13	2,172	+5
2025-03-12	2,167	+5
2025-03-11	2,165	+2
2025-03-10	2,159	+6
2025-03-09	2,158	+1
2025-03-08	2,156	+2
1 days of no change
2025-03-06	2,153	+3
2025-03-05	2,150	+3
2025-03-04	2,143	+7
2025-03-03	2,141	+2
2025-03-02	2,138	+3
2025-03-01	2,136	+2
2025-02-28	2,134	+2
2025-02-27	2,125	+9
2025-02-26	2,117	+8
2025-02-25	2,111	+6
2025-02-24	2,105	+6
2025-02-23	2,099	+6
1 days of no change
2025-02-21	2,098	+1
2025-02-20	2,095	+3
2025-02-19	2,087	+8
1 days of no change
2025-02-17	2,079	+8
2025-02-16	2,077	+2
2025-02-15	2,076	+1
2025-02-14	2,075	+1
2025-02-13	2,070	+5
2025-02-12	2,067	+3
2025-02-11	2,059	+8
2025-02-10	2,054	+5
2025-02-09	2,049	+5
1 days of no change
2025-02-07	2,048	+1
2025-02-06	2,047	+1
2025-02-05	2,043	+4
2025-02-04	2,039	+4
2025-02-03	2,034	+5
2025-02-02	2,030	+4
1 days of no change
2025-01-31	2,029	+1
2025-01-30	2,023	+6
2025-01-29	2,020	+3
2025-01-28	2,012	+8
2025-01-27	2,010	+2
2025-01-26	2,005	+5
8 days of no change
2025-01-17	1,986	+19
6 days of no change
2025-01-10	1,972	+14
2025-01-09	1,969	+3
6 days of no change
2025-01-02	1,945	+24
63 days of no change
2024-10-30	1,758	+187

About

The ServiceNow® Agent Client Collector (ACC) can be installed on infrastructure components, such as servers and endpoints. It executes commands on the host machines and sends output data to the ServiceNow instance. The ACC is a single software agent for ServiceNow and enables the following use cases:

- Visibility and Monitoring
- Hardware and Software Asset Management
- IT Service Management

Managing the Agent Client Collector with a ServiceNow instance is part of the Agent Client Collector Framework application.

Key Features

The ACC application provides centralized agent management. ACC Framework is the foundation for applications that run on it. It is suitable for on-premises servers, VMs, and cloud instances (AWS, Azure, GCP), as well as end-user desktops and laptops.

Supported Operating Systems on x86\_64 architecture for this version:

- Linux
- Red Hat Enterprise Linux - 10, Rocky Linux - 10, Oracle Linux - OL 7, 8, 9, 10
- CentOS 7, CentOS Stream 8 and 9
- SLES 12, 15
- Ubuntu 18.04, 20.04, 22.04 LTS and 24.04 LTS
- Debian 9, 10 and 11
- Amazon Linux 2, Amazon Linux 2023

- Microsoft Windows
- Windows Server 2012, 2012r2, 2016, 2019, 2022, 2025
- Windows 10 Enterprise Edition
- Windows 11 Professional and Enterprise

- MacOS (x86\_64 only)

- 10.15 - Catalina
- 11 - Big Sur
- 12 - Monterey
- 13 - Ventura
- 14 - Sonoma
- 15 - Sequoia
- 26 - Tahoe

Supported Operating Systems on ARM64 architecture for this version:

- MacOS
- 12 - Monterey
- 13 - Ventura
- 14 - Sonoma
- 15 - Sequoia
- 26 - Tahoe

- Linux
- Ubuntu 22.04 LTS

Note: ACC-M and ACC-L are supported only on server operating systems. ACC-F does not support Virtual Desktop Infrastructure (VDI) environments.

Version History (16)

v6.6.4 2026-08-07 19:00:59

Fixed ICS agent connection manager hang during reconnect, leaving agent permanently disconnected.

v6.6.3 2026-08-07 19:02:03

Fixes: 1. Clean up of .pem and .bin files in the upgrade directory during upgrades of the ACC RPM agent on Linux hosts. 2. Upgraded OpenSSL version...

v6.6.1 2026-07-09 16:57:33

New: 1. ACC-F support for 64-bit Linux Ubuntu with an ARM processor. 2. ACC-F support for for RHEL 10, Rocky Linux 10, and Oracle Linux 10 operatin...

v6.5.1 2026-06-18 16:14:48

New:  Diagnostics & Error Handling Introduced a new ACCErrorRefiner Script Include to enable more granular error logging. Enhanced Agen...

v6.5.0 2026-06-16 16:27:46

  New:   Installer & Deployment Following Microsoft's deprecation of VBScript, we are migrating our MSI installer scripts to C#. ...

v6.3.0 2026-05-07 08:57:17

Changes: 1. Improve Keepalive processing and database performance by reducing database operation times, particularly minimizing dependency on the s...

v6.2.0 2026-04-09 14:21:22

New: Added support for database view in policy monitor filter for VDI. Prevent excessive running process records on the instance by filtering out ...

v6.1.0 2026-03-12 15:36:20

New: ACC Error remediation: Introduced a new ACCErrorRefiner Script Include to enable more granular error logging. Executed a Phase 1 error ana...

v6.0.4 2026-01-20 11:23:51

v6.0.4 Fixed: Agent Installation & Upgrade: Fixed Ubuntu single-line installation failure. Removed %COMSPEC% dependency for the Windows MSI in...

v6.0.1 2025-12-11 11:22:29

  Changed Enhanced diagnostics and error reporting. Run comprehensive validation to verify permissions, connectivity, and configuration. ...

+ 6 more versions

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ID: deb59787c317030039a3553a81d3aee9 · Published: Aug 2026 · Updated: Sep 09, 2026