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Contracts and Entitlement Workflows

Contracts and Entitlement Workflows

by Service-now.com

Capture and process sales orders and change orders for contracts and entitlements

0 installs 0 reviews v14.5.1 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 13 -13
173 days of no change
2025-11-04 11 +2
33 days of no change
2025-10-01 10 +1
11 days of no change
2025-09-19 9 +1
99 days of no change
2025-06-11 8 +1
10 days of no change
2025-05-31 7 +1
10 days of no change
2025-05-20 6 +1
87 days of no change
2025-02-21 5 +1
41 days of no change
2025-01-10 4 +1
71 days of no change
2024-10-30 3 +1

About

The application enables generation of customer contracts and entitlements and management of the commercial changes through their lifecycle.

Key Features

The Contracts and Entitlements Workflows application enables:

- Creating new customer contracts and entitlements for managing subscriptions and post-sales services.
- Managing lifecycle changes, amendments, renewals, and cancellations.

Version History (10)
v14.5.1 2026-08-07 18:56:38
Defect Fixes: Subscription renewals consolidate all VLP line items into a single renewal line. When renewing a subscription with multiple VLP produ...
v14.4.2 2026-06-16 16:33:23
Enhancement: Enables users to process early renewals and early terminations on contract lines that have ramps.
v14.2.0 2026-05-05 14:36:51
Defect Fixes related to contract consolidation, amendments and renewals
v14.1.0 2026-04-09 15:15:22
Change: Ability to run renewal workflow in asynchronous manner when the number of lines being renewed crosses a threshold number.
v14.0.0 2026-03-12 16:28:30
New: Consolidation of upsells and downsells into a renewal opportunity and quote. Ability to consolidate two or more contracts during their renewa...
v13.0.0 2025-12-11 14:32:53
New: Support for auto generating renewal opportunity and quote at different times Auto syncing of new lines on contract to existing renewal opport...
v12.0.0 2025-10-14 16:06:12
New: Support to launch Advanced Configurator
v11.0.0 2025-07-31 16:17:15
New: Upsell and Downsell existing subscriptions on a contract Contract expansion by adding new subscriptions to a contract Modify entire contract ...
v9.0.0 2025-05-01 18:55:01
New: Create renewal opportunity from contracts and entitlements Generate renewal transactions automatically by configuring auto-renewal  Capt...
v7.0.0 2025-01-30 16:24:42
New: Create contracts and entitlements for product inventory based flows. Manage lifecycle of product inventory based contracts and entitlements u...
ID: b25068ff4319b110341605ed0bb8f2f6 · Published: Aug 2026 · Updated: Sep 09, 2026