Playbook Experience Components
Common components installed with Playbook Experience
0 installs
0 reviews
v29.5.2
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 4,272 | -4,272 |
| 5 days of no change | ||
| 2026-04-21 | 4,270 | +2 |
| 5 days of no change | ||
| 2026-04-15 | 4,293 | -23 |
| 2026-04-14 | 4,310 | -17 |
| 2026-04-13 | 4,334 | -24 |
| 2026-04-12 | 4,346 | -12 |
| 2026-04-11 | 4,349 | -3 |
| 2026-04-10 | 4,360 | -11 |
| 2026-04-09 | 4,385 | -25 |
| 2026-04-08 | 4,426 | -41 |
| 2026-04-07 | 4,492 | -66 |
| 2026-04-06 | 4,538 | -46 |
| 2026-04-05 | 4,541 | -3 |
| 2026-04-04 | 4,542 | -1 |
| 2026-04-03 | 4,543 | -1 |
| 1 days of no change | ||
| 2026-04-01 | 4,546 | -3 |
| 1 days of no change | ||
| 2026-03-30 | 4,582 | -36 |
| 2026-03-29 | 4,595 | -13 |
| 2026-03-28 | 4,605 | -10 |
| 2026-03-27 | 4,609 | -4 |
| 2026-03-26 | 4,634 | -25 |
| 2026-03-25 | 4,652 | -18 |
| 2026-03-24 | 4,685 | -33 |
| 2026-03-23 | 4,726 | -41 |
| 2026-03-22 | 4,736 | -10 |
| 7 days of no change | ||
| 2026-03-14 | 4,737 | -1 |
| 1 days of no change | ||
| 2026-03-12 | 4,738 | -1 |
| 6 days of no change | ||
| 2026-03-05 | 4,739 | -1 |
| 33 days of no change | ||
| 2026-01-30 | 5,619 | -880 |
| 2026-01-29 | 5,618 | +1 |
| 5 days of no change | ||
| 2026-01-23 | 5,619 | -1 |
| 22 days of no change | ||
| 2025-12-31 | 5,618 | +1 |
| 2025-12-30 | 5,617 | +1 |
| 6 days of no change | ||
| 2025-12-23 | 5,616 | +1 |
| 3 days of no change | ||
| 2025-12-19 | 5,615 | +1 |
| 7 days of no change | ||
| 2025-12-11 | 5,614 | +1 |
| 2025-12-10 | 5,613 | +1 |
| 5 days of no change | ||
| 2025-12-04 | 5,601 | +12 |
| 2025-12-03 | 5,586 | +15 |
| 2025-12-02 | 5,573 | +13 |
| 2025-12-01 | 5,562 | +11 |
| 2025-11-30 | 5,560 | +2 |
| 2025-11-29 | 5,557 | +3 |
| 2025-11-28 | 5,549 | +8 |
| 2025-11-27 | 5,537 | +12 |
| 2025-11-26 | 5,523 | +14 |
| 2025-11-25 | 5,506 | +17 |
| 2025-11-24 | 5,490 | +16 |
| 2025-11-23 | 5,489 | +1 |
| 2025-11-22 | 5,484 | +5 |
| 2025-11-21 | 5,468 | +16 |
| 2025-11-20 | 5,454 | +14 |
| 2025-11-19 | 5,436 | +18 |
| 2025-11-18 | 5,422 | +14 |
| 2025-11-17 | 5,408 | +14 |
| 2025-11-16 | 5,405 | +3 |
| 2025-11-15 | 5,400 | +5 |
| 2025-11-14 | 5,392 | +8 |
| 2025-11-13 | 5,379 | +13 |
| 2025-11-12 | 5,368 | +11 |
| 2025-11-11 | 5,343 | +25 |
| 2025-11-10 | 5,329 | +14 |
| 2025-11-09 | 5,321 | +8 |
| 2025-11-08 | 5,318 | +3 |
| 2025-11-07 | 5,304 | +14 |
| 2025-11-06 | 5,291 | +13 |
| 2025-11-05 | 5,273 | +18 |
| 2025-11-04 | 5,259 | +14 |
| 2025-11-03 | 5,237 | +22 |
| 2025-11-02 | 5,229 | +8 |
| 2025-11-01 | 5,228 | +1 |
| 2025-10-31 | 5,219 | +9 |
| 2025-10-30 | 5,197 | +22 |
| 2025-10-29 | 5,177 | +20 |
| 2025-10-28 | 5,159 | +18 |
| 2025-10-27 | 5,138 | +21 |
| 2025-10-26 | 5,122 | +16 |
| 2025-10-25 | 5,121 | +1 |
| 2025-10-24 | 5,113 | +8 |
| 2025-10-23 | 5,098 | +15 |
| 2025-10-22 | 5,080 | +18 |
| 2025-10-21 | 5,056 | +24 |
| 2025-10-20 | 5,034 | +22 |
| 2025-10-19 | 5,021 | +13 |
| 2025-10-18 | 5,014 | +7 |
| 2025-10-17 | 5,004 | +10 |
| 2025-10-16 | 4,984 | +20 |
| 2025-10-15 | 4,962 | +22 |
| 2025-10-14 | 4,946 | +16 |
| 2025-10-13 | 4,937 | +9 |
| 2025-10-12 | 4,920 | +17 |
| 2025-10-11 | 4,917 | +3 |
| 2025-10-10 | 4,911 | +6 |
| 2025-10-09 | 4,904 | +7 |
| 2025-10-08 | 4,887 | +17 |
| 2025-10-07 | 4,871 | +16 |
| 2025-10-06 | 4,853 | +18 |
| 2025-10-05 | 4,844 | +9 |
| 2025-10-04 | 4,842 | +2 |
| 2025-10-03 | 4,837 | +5 |
| 2025-10-02 | 4,824 | +13 |
| 2025-10-01 | 4,803 | +21 |
| 2025-09-30 | 4,778 | +25 |
| 2025-09-29 | 4,764 | +14 |
| 2025-09-28 | 4,757 | +7 |
| 1 days of no change | ||
| 2025-09-26 | 4,751 | +6 |
| 2025-09-25 | 4,737 | +14 |
| 2025-09-24 | 4,729 | +8 |
| 2025-09-23 | 4,711 | +18 |
| 2025-09-22 | 4,689 | +22 |
| 2025-09-21 | 4,678 | +11 |
| 2025-09-20 | 4,676 | +2 |
| 2025-09-19 | 4,672 | +4 |
| 2025-09-18 | 4,656 | +16 |
| 2025-09-17 | 4,643 | +13 |
| 2025-09-16 | 4,620 | +23 |
| 2025-09-15 | 4,605 | +15 |
| 2025-09-14 | 4,594 | +11 |
| 1 days of no change | ||
| 2025-09-12 | 4,586 | +8 |
| 2025-09-11 | 4,562 | +24 |
| 2025-09-10 | 4,538 | +24 |
| 2025-09-09 | 4,520 | +18 |
| 2025-09-08 | 4,512 | +8 |
| 2025-09-07 | 4,503 | +9 |
| 2025-09-06 | 4,499 | +4 |
| 2025-09-05 | 4,492 | +7 |
| 2025-09-04 | 4,474 | +18 |
| 2025-09-03 | 4,459 | +15 |
| 2025-09-02 | 4,438 | +21 |
| 2025-09-01 | 4,425 | +13 |
| 2025-08-31 | 4,422 | +3 |
| 2025-08-30 | 4,420 | +2 |
| 2025-08-29 | 4,417 | +3 |
| 2025-08-28 | 4,410 | +7 |
| 2025-08-27 | 4,393 | +17 |
| 2025-08-26 | 4,378 | +15 |
| 2025-08-25 | 4,363 | +15 |
| 2025-08-24 | 4,353 | +10 |
| 2025-08-23 | 4,350 | +3 |
| 2025-08-22 | 4,346 | +4 |
| 2025-08-21 | 4,338 | +8 |
| 2025-08-20 | 4,322 | +16 |
| 2025-08-19 | 4,306 | +16 |
| 2025-08-18 | 4,293 | +13 |
| 1 days of no change | ||
| 2025-08-16 | 4,279 | +14 |
| 2025-08-15 | 4,275 | +4 |
| 2025-08-14 | 4,256 | +19 |
| 2025-08-13 | 4,238 | +18 |
| 2025-08-12 | 4,216 | +22 |
| 2025-08-11 | 4,200 | +16 |
| 2025-08-10 | 4,185 | +15 |
| 2025-08-09 | 4,181 | +4 |
| 2025-08-08 | 4,177 | +4 |
| 2025-08-07 | 4,169 | +8 |
| 2025-08-06 | 4,147 | +22 |
| 2025-08-05 | 4,126 | +21 |
| 2025-08-04 | 4,093 | +33 |
| 2025-08-03 | 4,080 | +13 |
| 2025-08-02 | 4,079 | +1 |
| 2025-08-01 | 4,075 | +4 |
| 2025-07-31 | 4,052 | +23 |
| 2025-07-30 | 4,037 | +15 |
| 2025-07-29 | 4,024 | +13 |
| 2025-07-28 | 4,014 | +10 |
| 2025-07-27 | 3,998 | +16 |
| 2025-07-26 | 3,996 | +2 |
| 2025-07-25 | 3,988 | +8 |
| 2025-07-24 | 3,973 | +15 |
| 2025-07-23 | 3,953 | +20 |
| 2025-07-22 | 3,928 | +25 |
| 2025-07-21 | 3,905 | +23 |
| 2025-07-20 | 3,885 | +20 |
| 2025-07-19 | 3,883 | +2 |
| 2025-07-18 | 3,875 | +8 |
| 2025-07-17 | 3,859 | +16 |
| 2025-07-16 | 3,841 | +18 |
| 2025-07-15 | 3,829 | +12 |
| 2025-07-14 | 3,810 | +19 |
| 2025-07-13 | 3,791 | +19 |
| 2025-07-12 | 3,787 | +4 |
| 2025-07-11 | 3,779 | +8 |
| 2025-07-10 | 3,762 | +17 |
| 2025-07-09 | 3,737 | +25 |
| 2025-07-08 | 3,719 | +18 |
| 2025-07-07 | 3,707 | +12 |
| 2025-07-06 | 3,695 | +12 |
| 2025-07-05 | 3,694 | +1 |
| 2025-07-04 | 3,689 | +5 |
| 2025-07-03 | 3,670 | +19 |
| 2025-07-02 | 3,650 | +20 |
| 2025-07-01 | 3,626 | +24 |
| 2025-06-30 | 3,607 | +19 |
| 2025-06-29 | 3,590 | +17 |
| 2025-06-28 | 3,585 | +5 |
| 2025-06-27 | 3,574 | +11 |
| 2025-06-26 | 3,552 | +22 |
| 2025-06-25 | 3,531 | +21 |
| 2025-06-24 | 3,500 | +31 |
| 2025-06-23 | 3,474 | +26 |
| 2025-06-22 | 3,455 | +19 |
| 1 days of no change | ||
| 2025-06-20 | 3,450 | +5 |
| 2025-06-19 | 3,431 | +19 |
| 2025-06-18 | 3,417 | +14 |
| 2025-06-17 | 3,388 | +29 |
| 2025-06-16 | 3,361 | +27 |
| 2025-06-15 | 3,347 | +14 |
| 2025-06-14 | 3,345 | +2 |
| 2025-06-13 | 3,340 | +5 |
| 2025-06-12 | 3,319 | +21 |
| 2025-06-11 | 3,294 | +25 |
| 2025-06-10 | 3,270 | +24 |
| 2025-06-09 | 3,249 | +21 |
| 2025-06-08 | 3,236 | +13 |
| 2025-06-07 | 3,231 | +5 |
| 2025-06-06 | 3,221 | +10 |
| 2025-06-05 | 3,205 | +16 |
| 2025-06-04 | 3,180 | +25 |
| 2025-06-03 | 3,158 | +22 |
| 2025-06-02 | 3,136 | +22 |
| 2025-06-01 | 3,113 | +23 |
| 2025-05-31 | 3,112 | +1 |
| 2025-05-30 | 3,106 | +6 |
| 2025-05-29 | 3,088 | +18 |
| 2025-05-28 | 3,067 | +21 |
| 2025-05-27 | 3,042 | +25 |
| 2025-05-26 | 3,014 | +28 |
| 2025-05-25 | 2,997 | +17 |
| 2025-05-24 | 2,994 | +3 |
| 2025-05-23 | 2,989 | +5 |
| 2025-05-22 | 2,969 | +20 |
| 2025-05-21 | 2,947 | +22 |
| 2025-05-20 | 2,928 | +19 |
| 2025-05-19 | 2,903 | +25 |
| 2025-05-18 | 2,890 | +13 |
| 2025-05-17 | 2,885 | +5 |
| 2025-05-16 | 2,877 | +8 |
| 2025-05-15 | 2,841 | +36 |
| 2025-05-14 | 2,814 | +27 |
| 2025-05-13 | 2,788 | +26 |
| 2025-05-12 | 2,756 | +32 |
| 2025-05-11 | 2,734 | +22 |
| 2025-05-10 | 2,722 | +12 |
| 2025-05-09 | 2,710 | +12 |
| 2025-05-08 | 2,684 | +26 |
| 2025-05-07 | 2,652 | +32 |
| 2025-05-06 | 2,622 | +30 |
| 2025-05-05 | 2,590 | +32 |
| 2025-05-04 | 2,560 | +30 |
| 2025-05-03 | 2,554 | +6 |
| 2025-05-02 | 2,509 | +45 |
| 2025-05-01 | 2,489 | +20 |
| 2025-04-30 | 2,446 | +43 |
| 2025-04-29 | 2,413 | +33 |
| 2025-04-28 | 2,375 | +38 |
| 2025-04-27 | 2,367 | +8 |
| 2025-04-26 | 2,355 | +12 |
| 2025-04-25 | 2,329 | +26 |
| 2025-04-24 | 2,293 | +36 |
| 2025-04-23 | 2,254 | +39 |
| 2025-04-22 | 2,206 | +48 |
| 2025-04-21 | 2,192 | +14 |
| 2025-04-20 | 2,188 | +4 |
| 2025-04-19 | 2,180 | +8 |
| 2025-04-18 | 2,168 | +12 |
| 2025-04-17 | 2,122 | +46 |
| 2025-04-16 | 2,095 | +27 |
| 2025-04-15 | 2,092 | +3 |
| 2025-04-14 | 2,050 | +42 |
| 2025-04-13 | 2,030 | +20 |
| 2025-04-12 | 2,025 | +5 |
| 1 days of no change | ||
| 2025-04-10 | 1,978 | +47 |
| 2025-04-09 | 1,945 | +33 |
| 2025-04-08 | 1,894 | +51 |
| 2025-04-07 | 1,844 | +50 |
| 2025-04-06 | 1,815 | +29 |
| 2025-04-05 | 1,809 | +6 |
| 2025-04-04 | 1,794 | +15 |
| 2025-04-03 | 1,757 | +37 |
| 2025-04-02 | 1,705 | +52 |
| 2025-04-01 | 1,663 | +42 |
| 2025-03-31 | 1,630 | +33 |
| 2025-03-30 | 1,616 | +14 |
| 2025-03-29 | 1,609 | +7 |
| 2025-03-28 | 1,600 | +9 |
| 2025-03-27 | 1,579 | +21 |
| 2025-03-26 | 1,556 | +23 |
| 2025-03-25 | 1,519 | +37 |
| 2025-03-24 | 1,484 | +35 |
| 2025-03-23 | 1,469 | +15 |
| 2025-03-22 | 1,465 | +4 |
| 2025-03-21 | 1,452 | +13 |
| 2 days of no change | ||
| 2025-03-18 | 1,370 | +82 |
| 2025-03-17 | 1,344 | +26 |
| 2025-03-16 | 1,317 | +27 |
| 2025-03-15 | 1,299 | +18 |
| 2025-03-14 | 1,276 | +23 |
| 2025-03-13 | 1,245 | +31 |
| 2025-03-12 | 1,215 | +30 |
| 2025-03-11 | 1,190 | +25 |
| 2025-03-10 | 1,158 | +32 |
| 2025-03-09 | 1,136 | +22 |
| 1 days of no change | ||
| 2025-03-07 | 1,128 | +8 |
| 2025-03-06 | 1,098 | +30 |
| 2025-03-05 | 1,066 | +32 |
| 2025-03-04 | 1,029 | +37 |
| 2025-03-03 | 1,003 | +26 |
| 2025-03-02 | 973 | +30 |
| 2025-03-01 | 969 | +4 |
| 2025-02-28 | 959 | +10 |
| 2025-02-27 | 921 | +38 |
| 2025-02-26 | 890 | +31 |
| 2025-02-25 | 853 | +37 |
| 2025-02-24 | 819 | +34 |
| 2025-02-23 | 788 | +31 |
| 2025-02-22 | 782 | +6 |
| 2025-02-21 | 763 | +19 |
| 2025-02-20 | 722 | +41 |
| 2025-02-19 | 8 | +714 |
| 9 days of no change | ||
| 2025-02-09 | 7 | +1 |
About
The primary components are now-playbook-experience (for legacy Workspaces) and now-playbook-experience-connected (for UI Builder and Configurable Workspaces). Both components take in a parent-table and parent-sys-id of a parent record containing running playbooks. The component displays all playbooks for the given parent record.
Key Features
This plugin includes the component used in UI Builder and legacy workspace:
- The Playbook Experience component can be embedded within any workspace including configurable workspaces, and within any page built with UI Builder
- Choose between Stacked and Focused activity view
- Toggle Compact Mode for narrow viewports such as mobile-friendly pages or sidebars
- Connect Playbook Experience events to any UI Builder functionality
- Expand a specific playbook, stage, and activity using properties in UI Builder
- Connect UX Declarative Actions using UI Builder
- Provide pre-filled fields to use in Record Generator with UI Builder
- Includes custom activity renderers for displaying instructions, forms, checklists, knowledge articles, and lists
Version History (25)
v29.5.2
2026-08-07 20:04:42
Changed:
Rebranding: Updated branding in Hybrid agentic activity and Use an AI agent from NowAssist to ServiceNow Otto.
v29.4.0
2026-07-09 17:32:38
Changed:
Increased question character limit for Questionnaires from 50 characters to 500 characters.
v29.3.0
2026-06-16 16:09:34
Fixed
The Playbook stage picker header hid stages at 400% browser zoom or 320px viewport width in the CSM/FSM workspace.
A playbook activity was i...
v29.2.1
2026-04-09 16:31:40
Fixed
When triggering a record in a custom layout type, the Playbook portal erroneously displayed a message There are no playbooks available.
HTML...
v29.1.4
2026-03-12 16:52:51
New
The Automated Test Framework (ATF) can now be used to test playbooks
"Reorganization" and "New" fields have been added to the Playbook Custom ...
v28.7.3
2026-08-07 20:00:40
Changed:
Rebranding: Updated branding in Hybrid agentic activity and Use an AI agent from NowAssist to ServiceNow Otto.
v28.6.0
2026-07-09 17:28:44
Changed:
Increased question character limit for Questionnaires from 50 characters to 500 characters.
Fixed:
Improved performance and load time o...
v28.5.1
2026-05-05 15:03:10
New
The Automation Test Framework (ATF) can now be used to test the Playbook Experience
Fixed
Declarative Actions configured on workspac...
v28.4.2
2026-04-09 16:11:41
Fixed
Declarative Actions configured on workspace forms were firing twice in Zurich due to the CLIENT_SCRIPT_EXECUTION_REQUESTED event propagatin...
v28.4.1
2026-03-12 16:54:39
New
AI agent as an activity
Add your own AI agent as an activity while authoring your Playbook and run AI agent during Playbook run time experie...
+ 15 more versions
ID: bcc80856111f3b6a5401c1400ad3e0c0 · Published: Aug 2026 · Updated: Sep 09, 2026