TeamViewer Remote Support Integration
Supercharge Your Service Desk With TeamViewer's All-In-One Remote Support Solution
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 373 | -373 |
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| 2026-01-30 | 414 | -15 |
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| 2025-12-27 | 449 | -1 |
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| 2025-09-08 | 449 | +1 |
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| 2025-05-28 | 437 | +1 |
| 2025-05-27 | 436 | +1 |
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| 2025-04-30 | 434 | +1 |
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| 2025-04-06 | 431 | +2 |
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| 2025-04-03 | 430 | +1 |
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| 2025-03-25 | 429 | +1 |
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| 2025-03-23 | 428 | +1 |
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| 2025-03-18 | 426 | +2 |
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| 2025-03-09 | 425 | +1 |
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| 2025-03-06 | 424 | +1 |
| 28 days of no change | ||
| 2025-02-05 | 423 | +1 |
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| 2025-01-28 | 422 | +1 |
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| 2025-01-17 | 421 | +1 |
| 14 days of no change | ||
| 2025-01-02 | 419 | +2 |
| 63 days of no change | ||
| 2024-10-30 | 415 | +4 |
About
The TeamViewer integration for ServiceNow enables remote support for managed devices directly from the ServiceNow dashboard, easily initiating remote sessions. The integration provides ultra-easy collaboration while streamlining work processes as customers join the session by a simple click and you received notification when a customer is online. Pre-built integrations are easy and make your experience seamless.
Easily accessible in 30+ languages installed on over 1.8 billion devices worldwide, TeamViewer is the global leader in remote connectivity, support and online screen sharing in real time. Easily deployable on both Android and iOS devices, you can create a remote support session directly from your ServiceNow incident record and troubleshoot effortlessly – on the road or in the office.
Key Features
- Initiate a support service case directly from a ServiceNow Incident, Problem, Service Request, Change Request or any other Task-derived form.
- Share the service case link directly from the integration with pre-configured email templates.
- Gain control remotely of the caller’s device
- Single-click functionality connects the caller
- See connection report with supporter’s notes directly in the Incident.
- “Active sessions” view to empower agents to monitor multiple connections requests in one view and get in-browser notifications once end users come online
- Company wide connection reports for admins with support for scheduled job to refresh reports automatically.
- Super secure remote support – All sessions are completely encrypted