S
454 installs
0 reviews
v2.0.3
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2025-09-25 (454 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2025-09-25 | 454 | - |
| 3 days of no change | ||
| 2025-09-21 | 453 | +1 |
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| 2025-08-26 | 449 | +1 |
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| 2025-08-24 | 448 | +1 |
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| 2025-08-22 | 447 | +1 |
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| 2025-07-30 | 444 | +1 |
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| 2025-07-20 | 443 | +1 |
| 2025-07-19 | 442 | +1 |
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| 2025-07-17 | 441 | +1 |
| 2025-07-16 | 440 | +1 |
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| 2025-07-05 | 438 | +1 |
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| 2025-07-02 | 437 | +1 |
| 2025-07-01 | 435 | +2 |
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| 2025-06-25 | 431 | +1 |
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| 2025-05-09 | 408 | +1 |
| 2025-05-08 | 407 | +1 |
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| 2025-04-29 | 406 | +1 |
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| 2025-04-27 | 403 | +1 |
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| 2025-04-04 | 400 | +3 |
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| 2025-03-27 | 399 | +1 |
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| 2025-03-07 | 391 | +1 |
| 2025-03-06 | 390 | +1 |
| 2025-03-05 | 389 | +1 |
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| 2025-02-27 | 387 | +2 |
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| 2025-02-24 | 385 | +2 |
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| 2025-02-21 | 384 | +1 |
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| 2025-02-17 | 383 | +1 |
| 2025-02-16 | 382 | +1 |
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| 2025-02-12 | 379 | +3 |
| 2025-02-11 | 378 | +1 |
| 2025-02-10 | 377 | +1 |
| 2025-02-09 | 376 | +1 |
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| 2025-02-06 | 375 | +1 |
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| 2025-02-04 | 372 | +3 |
| 2025-02-03 | 371 | +1 |
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| 2025-02-01 | 370 | +1 |
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| 2025-01-29 | 367 | +3 |
| 2025-01-28 | 366 | +1 |
| 2025-01-27 | 365 | +1 |
| 2025-01-26 | 364 | +1 |
| 2025-01-25 | 362 | +2 |
| 7 days of no change | ||
| 2025-01-17 | 354 | +8 |
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| 2025-01-10 | 351 | +3 |
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| 2025-01-02 | 350 | +1 |
| 63 days of no change | ||
| 2024-10-30 | 312 | +38 |
About
The ServiceNow Benchmarks application gives you instant visibility into your key performance indicators (KPIs) and trends, as well as comparative insight relative to industry averages of your peers and to the industry top performers.
Key Features
* Ability to show KPIs in either list or card view.
* Downloadable reports of KPI list in PDF format.
* Ability to filter data by type of industry, number of users, MSPs, or geographic region (the filter is retained when switching between KPI view and trend view).
* Color-coded KPI comparison (the favorable comparison results for your instance will be indicated with a thumbs-up, while thumbs-down favors global data)
* Ability to view six months of historical KPI data.
* Ability to display time values in hours or days (using the sn\_bm\_client.dashboard\_display\_unit system property).
Version History (6)
v4.1.2
2025-07-31 16:00:48
Fixed in this release:
Localization and translation issues on Success Dashboard and Benchmarks dashboard.
v4.1.0
2025-05-01 12:30:14
New
Newly added Success Dashboard KPIs are benchmarked. Use benchmarking to compare your performance around the three newly added KPIs:
Se...
v4.0.0
2025-01-30 14:48:07
New KPI added to Productivity moments is being benchmarked. This new KPI is an primary indicator that shows how many knowledge base articles are c...
v3.0.2
2024-11-07 14:10:16
Changes
Accessibility updates to Benchmark Dashboard
v2.2.1
2024-09-25 16:28:35
Benchmarking newly added metrics under
Self-solved percentage
Call deflection percentage
Major Incident related metrics
v2.2.0
2024-08-01 16:14:13
New:
Benchmarking newly added metrics under
Self-solved percentage
Call deflection percentage
Major Incident related metrics
ID: 3214b661c3eb211062ebf69f05013160 · Published: Jul 2025 · Updated: Sep 25, 2025