Team Management for Field Service
Enable managers to monitor and measure performance goals, schedules, tasks and other activities of the groups they manage.
0 installs
0 reviews
v7.1.0
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2024-10-30
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 16 | -16 |
| 149 days of no change | ||
| 2025-11-28 | 15 | +1 |
| 72 days of no change | ||
| 2025-09-16 | 14 | +1 |
| 7 days of no change | ||
| 2025-09-08 | 13 | +1 |
| 19 days of no change | ||
| 2025-08-19 | 12 | +1 |
| 9 days of no change | ||
| 2025-08-09 | 11 | +1 |
| 4 days of no change | ||
| 2025-08-04 | 10 | +1 |
| 12 days of no change | ||
| 2025-07-22 | 9 | +1 |
| 12 days of no change | ||
| 2025-07-09 | 8 | +1 |
| 16 days of no change | ||
| 2025-06-22 | 7 | +1 |
| 11 days of no change | ||
| 2025-06-10 | 6 | +1 |
| 27 days of no change | ||
| 2025-05-13 | 5 | +1 |
| 37 days of no change | ||
| 2025-04-05 | 4 | +1 |
About
ServiceNow® Team Management for Field Service enables managers to monitor and measure performance goals, schedules, tasks and other activities of the groups they manage.
Field service managers can drive engagement and efficiency, ensuring their respective teams operate at peak performance and deliver positive customer experiences.
Key Features
Performance Overview
- Team specific dashboards, including team and individual utilization and planned vs actual work durations
Schedules
- Team shift schedules
Work Order Tasks
- Team and individual summaries of past and current work order task activity
Version History (5)
v7.1.0
2026-06-16 16:25:27
Fixed:
1. Fixed Performance defect
v7.0.2
2026-03-12 15:48:34
Changed:
Modified Granular Admin Roles for Team management
v6.0.3
2025-07-31 16:06:34
Key Features
Coral Theme uptake for Teams module in WFO
Latest uptake of the Shift planning changes, that includes location support for personal ...
v5.1.1
2025-05-01 14:49:56
Coral theme support for the Team Management Module in FSM WFO
v5.0.0
2025-01-30 16:47:44
Latest Team performance dependencies uptake for FSM
ID: 4440aac9b79c1110974dec83ae11a978 · Published: Jun 2026 · Updated: Sep 09, 2026