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Conversational Integration with Zoom Team Chat

by Zoom Video Communications Inc

Interact directly with ServiceNow Virtual Agent and live agents from within Zoom

37 installs 0 reviews v1.1.0 Scoped Application Free (integration tables[4] not counted) 4 tables

Install Trend

First tracked: 2024-10-30 Latest: 2025-11-02 (37 installs)
View Install Data
Date Install Count Change
2025-11-02 37 -
43 days of no change
2025-09-19 36 +1
62 days of no change
2025-07-18 35 +1
8 days of no change
2025-07-09 34 +1
11 days of no change
2025-06-27 33 +1
4 days of no change
2025-06-22 32 +1
6 days of no change
2025-06-15 31 +1
136 days of no change
2025-01-29 30 +1
90 days of no change
2024-10-30 29 +1

About

Enable end users to create and follow up on ServiceNow requests, receive notifications, and engage with Virtual Agent and live agents directly within Zoom Team Chat.

Key Features

• Enables end users to engage with Virtual Agent and live agents within the Zoom Team Chat.

• If Virtual Agent transfers a conversation to a live agent, the agent can respond to Zoom messages in the ServiceNow Workspace application.

• Update users by sending timely notifications of requests and changes to ServiceNow data.

ID: 004a3b171b23c15042eacbfa234bcbd8 · Published: Dec 2022 · Updated: Nov 02, 2025