Learning
Enable employees to find and discover meaningful development content to grow their careers
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About
Learning is foundational in career development. It is used to build knowledge and gain skills necessary for employees to be effective in their roles and to grow towards other opportunities.
The Learning application brings learning content from disparate LMS systems into the ServiceNow portal experience, allowing users to find, discover, and manage their learning courses in one place.
The ServiceNow Learning application belongs to the Talent Development product family.
Key Features
- New and modernized Learning experience portal serves as a centralized space to manage all learnings. Content curated by learning admins into topics for ease of learner consumption. Stitch courses into paths for a desired outcome. Learning portal tabs include:
- Overview:
- Discover
- Activity
- Achievements
- Learning support in AI and Zing Search
- Learning allows the following Content Actions
- Share
- Save
- Assign (Managers only)
- Learning Detail Pages for courses, collections, and paths.
- Learning enables tracking Achievements with badges and certifications.
- Integration with Skills Intelligency
- Skill tagging on courses, collections, and paths
- Skills included in AI Search for learning content
- Skill based learning recommender
- Learning Challenge for learners to set personalized targets for learning activities
- Allow Managers ability to monitor and update learning they have assigned to team members