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Field Service Mobile Sidebar

Field Service Mobile Sidebar

by Service-now.com

Sidebar conversation in mobile

0 installs 0 reviews v2.0.2 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 9 -9
214 days of no change
2025-09-24 8 +1
32 days of no change
2025-08-22 7 +1
1 days of no change
2025-08-20 6 +1
42 days of no change
2025-07-08 5 +1
16 days of no change
2025-06-21 4 +1
24 days of no change
2025-05-27 3 +1
11 days of no change
2025-05-15 2 +1
6 days of no change
2025-05-08 1 +1
189 days of no change
2024-10-30 0 +1

About

Provide agents with sidebar collaboration on mobile to enable an in-app experience for chatting and collaborating with team members while preserving important information for future reference and historical context.

 

Key Features

- Enhance teamwork efficiency: Communicate with pertinent stakeholders directly within the task context via the integrated mobile sidebar​
- Accelerate repair turnaround time: Enable agents to promptly engage with experts for issue resolution, minimizing repair delays​
- Preserve critical dialogue records: Document task-related conversations for ongoing process enhancement

Version History (3)
v2.0.2 2026-03-12 16:09:25
Updated the dependency to the Field Service mobile application since Field Service mobile migrated to the store from a family plugin.
v1.0.5 2025-12-11 14:22:32
Added a minor fix for showing save icon on the work order task screen to save the task as favorite.
v1.0.3 2024-08-01 16:33:44
Integrated sidebar web page to mobile device so agents can start new conversation or view and existing conversations.
ID: 4e74c41843550210426e241a7ab8f248 · Published: Mar 2026 · Updated: Sep 09, 2026