BT Problem Management Integration
by British Telecommunications plc
An easy and secure way for you to manage and prioritize problem requests with BT
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-10 | 0 | - |
| 135 days of no change | ||
| 2026-04-27 | 1 | -1 |
About
You can quickly provide and receive real-time updates on your problem requests, safe in the knowledge that it is secure and fully integrated with BT.
Important: BT Problem Management Integration is only for customers that subscribe to ServiceNow IT Service Management.
Key Features
• Quick and easy way to raise and manage your problem requests.
• See the latest problem request updates from BT in real time.
• See proactively raised problem requests by BT.
• No need to spend time calling an agent for an update.
• Be confident that your data is being treated securely by BT.
• No integration is required, just add the app to your ServiceNow instance.