Planned Work Management
Manage planned work activities, including proactive maintenance or monthly inspections.
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About
ServiceNow® Planned Work Management helps organizations manage planned activities—such as maintenance, inspections, and audits—through recurring schedules at regular intervals. Built on the Planned Maintenance application, it introduces the following enhancements:
- Create flexible schedules and templates for planned work orders.
- Develop maintenance plans that support multiple assets at a single location.
- Automatically adjust future work orders when exceptions occur, such as late completion or cancellation.
- Forecast planned work orders to improve resource allocation and parts planning.
- Access maintenance cycle history for any asset or inventory item.
Key Features
- Flexible schedules
- Forecasting of work orders
- Dynamic work order and work order task templates