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Service Applicant Information

Service Applicant Information

by Service-now.com

Capture and store additional applicant information during the case creation/application initiation process.

0 installs 0 reviews v5.1.0 Scoped Application Free-ish (consumes 7 tables) 7 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-10-29 (0 installs)
View Install Data
Date Install Count Change
2026-10-29 0 -
184 days of no change
2026-04-27 9 -9
150 days of no change
2025-11-27 8 +1
127 days of no change
2025-07-22 7 +1
4 days of no change
2025-07-17 6 +1
29 days of no change
2025-06-17 4 +2
12 days of no change
2025-06-04 3 +1
12 days of no change
2025-05-22 2 +1
124 days of no change
2025-01-17 1 +1
78 days of no change
2024-10-30 0 +1

About

Service Applicant Information extends your application and case intake processes by enabling the collection of detailed applicant data. Designed to support both primary and additional applicants, the plugin provides a flexible data model and user-friendly interfaces to capture and manage key information—including financial details—at the point of entry.

Key Features

Verifies your team has access to the applicant insights needed for accurate eligibility assessments, effective program management, and improved applicant experiences.

- Capture extended applicant data during application or case creation
- Support for both primary and secondary applicants
- Customizable data model to accommodate evolving information needs
- Financial details data model captures income, expenses, deductions, and assets

- Purpose-built user interfaces for data entry and review

 

Version History (14)
v5.1.0 2026-10-08 16:59:33
Defect fixes
v5.0.2 2026-09-10 19:17:17
New   Agent readiness controls are now fully implemented for Service Applicant Information repositories. Agent-specific documentation is avai...
v4.1.1 2026-08-07 18:48:10
--- AI Generated Release Notes --- Changed   The plugin now supports compatibility with the Zurich release, ensuring seamless integration and...
v4.1.0 2026-07-09 16:54:14
Minor fixes and enhancements
v4.0.1 2026-06-16 16:28:04
Defect fixes
v3.2.5 2026-09-10 19:17:12
Defect fixes
v3.2.0 2026-05-05 14:39:11
Incremental release with enhancements and Java 21 support
v3.0.5 2026-04-09 15:04:53
Defect fixes for localisation, functional and accessibility issues.
v3.0.1 2026-03-12 17:15:53
Minor fixes
v2.21.1 2026-02-06 01:47:58
New - Added dynamic, configurable filtering across GSP portal lists. All filters are multi-select; date fields support ranges. - sn_gsm_government_...

+ 4 more versions

ID: 8990efb5c3fbf6609fad2addc0713182 · Published: Oct 2026 · Updated: Oct 29, 2026