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About
**Improve Data Quality in ServiceNow**
Data Content Manager is a ServiceNow-certified plugin that adds capabilities to design and enforce data models natively in the platform. It goes beyond out-of-the-box tools and helps improve the quality of any data on the platform without scripting, additional reports, or customizations.
Bad data is expensive and hampers workflows, automation, and ROI. DCM systematically identifies and tracks data quality issues, transforming data into a measurable asset. With DCM, businesses can accelerate their CSDM alignment, enhance foundation data quality, and achieve significant ROI while maintaining a systematic, no-code approach to data quality management.
Watch the 1½ minute intro video for a quick overview of how DCM works, and an introduction to the Data Quality Workspace.
Key Features
DCM introduces a systematic approach to improving your data quality on the platform:
1. **Set Requirements** for your data with visual Blueprints. Start from scratch or with CSDM-compliant Blueprint Templates. Any data can be modeled: CMDB, Foundation Data, etc.
2. **Audit Your Data** with your Blueprints to get immediate results on its compliance with the model. Then, schedule your audits to identify trends and enable automation.
3. **Fix deviations** with visual tools that even people less experienced with ServiceNow can use.
4. **Certify your data ** covered by the blueprints in addition to automated audit results.
5. **Track & Automate**. Automatic tasks, dashboards, trends, and KPIs cater to the needs of your stakeholders and leadership.
6. **Engage your Data Providers**. Get people involved with the personalized Data Quality Dashboard. Business application owners, for example, can maintain and certify their data with a point-and-click approach instead of complex forms.