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API Insights

API Insights

by Service-now.com

Visibility into a holistic inventory of APIs used across an enterprise.

0 installs 0 reviews v2.3.9 Scoped Application Free-ish (consumes 11 tables) 11 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
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About

Interact with your organization's inventory of APIs regardless of the source or silo'd technology you previously did not have access to, and see how they are used across ServiceNow workflows. The inventory of APIs exposed in API Insights is based on CMDB data, primarily the API and API Component classes. 

Key Features

- API inventory derived from prebuilt integrations or customer-populated CMDB data.
- Normalized interactions with API data, regardless of the source.
- Configurable workflow for granting or rejecting API access requests.
- Role-based access control for API data.
- Ability to take corrective action on missing attributes or relationships, such as the business context of an API.
- Detailed views of APIs and their related resources, including relationship maps.
- Ability to import ServiceNow APIs into the CMDB to manage them alongside other enterprise APIs.
- Ability to import OpenAPI specifications and link them to operational CIs found in runtime technologies (gateways, vulnerability scanners, etc), and validate the specifications based your organization's rules.

Version History (7)
v2.3.9 2026-08-07 18:52:09
Fixed: Minor defects
v2.3.1 2026-06-16 16:06:46
Fixed: security and accessibility improvements
v2.2.1 2025-12-11 12:31:51
New: Tag-based relationship mapping to automatically establish relationships between APIs and other supported CIs using tags. Changed: Refined S...
v2.1.0 2025-07-31 15:58:53
New: Validation framework for OpenAPI specification records Redesigned Overview page for CMDB administrators with prebuilt analytic widgets Simila...
v2.0.2 2025-06-06 01:24:05
New Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fres...
v2.0.1 2025-03-12 12:50:40
New: Import ServiceNow APIs into the CMDB Additional flow to manage relationships between APIs and Application Services New endpoint to push OpenA...
v1.0.0 2024-09-10 14:59:12
NEW - API Insights provides visibility into an organization's API inventory.  Customers may import API data into the CMDB using their own mec...

Support

ID: 8b178af643f37110509fa1fb99b8f285 · Published: Aug 2026 · Updated: Sep 09, 2026