DEX Desktop Assistant
Experience uninterrupted ServiceNow access with our always-on desktop app.
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About
Establishes a continuous communication channel for employees, enabling them to easily access self-service options and receive timely notifications. This effectively minimizes any barriers to employee productivity.
The Desktop Assistant seamlessly connects the employee with resources for self-service and higher levels of support. IT can use it to notify about outages or other important announcements and the employee can do their own network tests and other diagnostics. The Desktop Assistant also provides easy access to catalogs, the ServiceNow Employee Center, and other useful self-help actions such as chatting with a virtual agent or connecting directly to a live agent.
Key Features
- Self-Diagnostics: Network Speed Test, Device Health
- Virtual Agent Integration
- Notify Employees
- Access Employee Center
Version History (11)
+ 1 more versions