Rigid ERP platforms lack robust workflow capabilities and inhibit innovation. NTT DATA Enterprise Experience Platform improves user experience, optimizes cost, and de-risks upgrade paths. By bringing user experience to the center of every transaction, organizations can quickly react to customer demand shifts, rapidly innovate and add resilience to operations using the ServiceNow platform.

Results/Outcomes:

- Improve User Experience: Modernize the technology landscape to unlock productivity.
- Cultivate Innovation: De-risk upgrade paths and reduce downtimes, while improving operational resilience.
- Optimize Cost: Regain control and cost during digitization of processes.

Functional features:

- Improve user experience with end-to-end process improvement.
- Create modern processes via low-code guided interfaces.
- Connect processes to any data source across the organization.

Technical features:

- Identify high-value SAP customization targets with NTT DATA accelerators.
- Maintain and evolve processes with low-code development.
- Connect ERP data feeds with ERP Data Hub.