The ServiceNow® Operational Sustainability Management Integration Tool helps customers manage their Watershed data feeds by normalizing and mass loading data using a flat file.

- Provides flat file normalization for bulk data uploads from Watershed.
- Enables automatic creation of metric definitions.
- Automates creating or updating data in bulk.
- Automates creating or updating entity types and entities.
- Enables you to set up your own normalization and upload rules for metrics.
- Stages data to verify the upload format before creating or updating records.
- Enables you to clean up data before loading it to the database using the error log.