Connect Aha! Roadmaps and Aha! Ideas with ServiceNow — now you can bring all your product feedback requests into one place. The Aha! Spoke covers management of features, ideas, products, releases, strategy, and users within Aha!Route requests from internal teams and customers to your Aha! Ideas account for review and prioritization. As implementation gets underway, the bi-directional integration will send status updates back to ServiceNow to keep teammates informed about the latest progress. Product managers working in ServiceNow can take action on their roadmaps without switching applications. Set your strategy, manage releases, create features, and more without leaving ServiceNow. Account owners can also manage users in their Aha! accounts.

Below are highlights of the various actions you can take with the spoke:

- Set your strategy with the ability to create, update, and look up goals, initiatives, and persona.
- Review incoming feedback with the ability to create, update, and look up ideas and idea votes.
- Manage your plans with the ability to create, update, and look up releases.
- Detail your work with the ability to create, update, and look up epics and features.
- Assess account usage with the ability to create, update, look up, and deactivate users.
- Sample external triggers to easily detect incoming webhook change events from Aha:
- Comment Added
- Feature Created
- Field Change