Having a strong integrations system in place can dramatically reduce businesses’ time spent manually carrying out necessary tasks. Standing up new integrations is a process notorious for being time consuming and dull – taking this away can greatly improve workplace productivity, flexibility and use of your employees’ time.

Unifii’s Integration Engine App will allow your business to dramatically minimise the time and effort typically required to stand up new integrations, by utilising our bespoke data model. The model provides a single management and processing framework; once an integration has been created using this methodology, the app can be used to perform key management tasks and operational reporting. Your business will be able to work with less forward maintenance, easier upgrades and enhancements that require minimal technical overhead.

* A single point of management for integrations
* The ability to validate and correct integration errors
* You can manage integrations through data and not code
* Deliver integrations natively in ServiceNow and without external tools
* Integrate business processes through webservices and email

Unifii have also incorporated a custom guided set up utilising the Service Portal, make configuring the app as seamless as possible.

The Integration Engine app is aimed at medium to large enterprises who are relatively new to the ServiceNow platform, and have a roadmap involving multiple integrations. It will also be beneficial for customers with an existing portfolio of custom integrations who are looking to simplify their platform footprint.

The Unifii Integration Engine provides the following core functionality:

• A single point of management for integrations allowing the ability to quickly scale and integrate to multiple vendors with ease. Web Services and Email type integrations are supported by the engine

• Easily create and update integrations by utilising an abstracted data model, providing the capability to quickly update messages, field mappings, and other integration elements in a no-code method

• Transaction Management model ensuring all integrations comply to structured validation, processing, and error handling stages

• Service Portal interface provides a guided set-up experience to simplify the process of configuration