ScienceLogic SL1: Event Integration
Feed events from ScienceLogic into ServiceNow Event Management
Install Trend
View Install Data
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About
ScienceLogic SL1 is the first context-infused AIOps platform allowing you to see, contextualize, and act on your IT operational data in real-time.
The ScienceLogic + ServiceNow certified integrations shift IT operations from human-assisted to automated operations. ScienceLogic SL1 PowerFlow enables intelligent, bi-directional communications between SL1 and ServiceNow to ensure real-time CMDB accuracy and promote fully automated IT operational workflows for incident, change, service impact, service catalog request, and event management. Consistent data and data-driven automated workflows accelerate incident resolution and drive operational efficiencies across ITSM, DevOps, and ITOps teams (as well as other parts of the organization).
- **CMDB Management:** Continuously synchronize your CMDB in real-time to your monitored environment for better data accuracy and visibility. Speed up the time to value with ServiceNow deployments by eliminating steps typically required to manually populate and reconcile the CMDB.
- **Incident Management and Enrichment:** Enrich incidents with rich diagnostic and troubleshooting data and automate the incident management process.
- **Change Management:** Suppress events and incidents during ServiceNow maintenance windows.
- **Service Impact Management:** Feed dynamic service relationship data to ServiceNow for consistent service impact visibility.
- **Service Catalog Request Management:** Automatically populate the CMDB, immediately monitor new services and CIs, manage the ongoing CI Lifecycle, and synch the CMDB.
- **Event Management:** Reduce event noise, enrich events with rich diagnostic and troubleshooting data, and ultimately feed fewer, actionable events to ServiceNow.
Key Features
- Real-time, bidirectional integration between SL1 and ServiceNow
- Reduce Event Noise to Lower MTTR
- Automate Troubleshooting to Reduce MTTR
- Visualize Service context and impact to Reduce MTTD
- Connect Your IT Ecosystem to Gain Unique Insights