Transform your OT environment with a single system of truth. With their joint Operational Technology Management offering, ServiceNow and Accenture deliver a comprehensive system of action and engagement to effectively manage and secure OT assets throughout their lifecycle.

Results/Outcomes:

- Improve visibility. Visualize production lines and processes through a common view of assets in ServiceNow.
- Connect assets. Bring together your OT assets and gain insights into their connections and their dependencies.
- Respond rapidly. Improve response to OT service requests by expanding the use of incident, request, and change management.
- Harden security. Reduce risk and increase compliance of OT environments with vulnerability detection and response.

Functional Features:

- Contextualized OT visibility ​​​
- OT asset cataloging ​
- OT security​
- Automated client-specific workflows​
- Incident modeling​
- ISA 99 mapping

Technical Features:

- Manufacturing Foundation​​
- Integration with OT security solutions​
- Integration with other ServiceNow modules or Enterprise Platforms​
- Dashboard and reporting ​
- Predictive Intelligence​​
- Mobile application