Cask HR Essentials is an employee-centered HR Service Delivery offering powered by the ServiceNow platform that creates highly efficient, automated HR workflows. It streamlines and optimizes cost, speed, and satisfaction of HR service delivery through enhanced employee self-service and inquiry management, and helps scale HR operations while delivering a modern employee experience.

Results/Outcomes:

- Increased HR productivity. Re-focus on strategic, value adding work. Increase in overall productivity by 40%.
- Improved employee satisfaction. Delight employees with a modern HR experience. User-experience ratings as high as 97%.
- Enhanced HR inquiry management. Employee self-service increased by 70% and HR email reduced by 60%.

Functional Features:

- HR Case Management & Agent Workspace
- Up to Ten (10) HR Services
- HR Knowledge Management (2 KBs)
- HR Employee Center Portal
- Reports & Dashboards
- Accelerated Requirements Workbooks 

Technical Features:

- HR Profile Data Integration from HRIS System